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People's Choice Credit Union
About the Role
As a Portfolio & Pricing Analyst, you’ll help shape how we price and grow our products. You’ll dive into the data to understand how our products are performing, compare them to the market, and turn insights into practical recommendations that drive growth and profitability. You’ll be part of a supportive team and work closely with a range of teams across the business, giving you great exposure and opportunities to learn. It’s a hands-on role where you’ll build your skills in analytics, pricing, and strategy while making a real impact.
Your key responsibilities will include:
Deliver ongoing insights into product performance, including market comparisons
Collaborate with Product, Finance, Treasury, and Strategy teams to optimise pricing
Analyse portfolio trends to identify growth and retention opportunities
Produce detailed reporting and insights for governance forums
Conduct external benchmarking to assess competitive positioning
Develop and maintain performance monitoring frameworks across key metrics
Support product budgeting, forecasting, and income targets
Source and leverage market research and industry insights
Maintain pricing governance frameworks and approval processes
About You
You are an analytical thinker who can translate complex data into meaningful insights. You’re also a strong communicator who can explain ideas clearly, build relationships with a range of stakeholders, and collaborate effectively across teams. With a curious mindset and attention to detail, you’re comfortable asking questions, challenging thinking, and contributing to better outcomes.
We also seek:
Sound experience in product or pricing within a financial institution
Strong understanding of financial and marketing principles
Advanced analytical skills, including strong Excel capability and experience with tools such as Tableau or Power BI
Strong commercial acumen with the ability to balance growth and profitability
Proven stakeholder engagement skills across cross-functional teams
A strategic mindset with confidence to challenge and improve existing approaches
Ability to communicate complex concepts clearly to non-technical audiences
Completion of a tertiary qualification in Business, Finance, Accounting, or a related discipline is essential for this role.
Why you’ll love working with us:
People First Bank – our new brand – says exactly what we’re all about: people. We're committed to supporting and growing our team and creating an outstanding work environment.
You’ll have access to financial and lifestyle benefits to support your success and individuality:
Flexibility and hybrid working arrangements.
Extend your salary with discounts on banking, health insurance, and shopping across Australia.
Advance your career with training, study support, and project opportunities.
Competitive leave benefits that empower employees to take time for themselves and loved ones.
Wellbeing support with our Employee Assistance Program, wellbeing leave, mental health app, and mental health ambassadors’ program .
Make a difference with paid volunteering, Workplace Giving, and diverse community initiatives.
Be recognised for your contributions through our peer-driven recognition program.
A bit about People First Bank:
In March 2023, People’s Choice and Heritage Bank merged to form Heritage and People’s Choice Limited - Australia's leading mutual bank. We are now on an exciting journey to bring together our products, services, and technology under a single brand - People First Bank.
We have over 700,000 members and 1,900 employees, with dual head offices in Adelaide and Toowoomba, an Australian-based contact centre and branches across five states.
With a vision ‘To deliver positive change through banking’, People First Bank serves members and contributes to the community, while offering an inclusive, flexible work environment. We’re big enough to make an impact; but agile enough to influence and do interesting work.
Apply online now:
If this sounds like you, this could be the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume.
We are committed to diversity and inclusion and support candidate requests for adjustments to enable everyone to equitably participate in our selection process.
💡 Quick Summary
Seeking a career-building opportunity? The Portfolio & Pricing Analyst position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.