Job Description
Main Duties and Responsibilities
? As the client's first point of contact, you guarantee sales and ensures customer satisfaction. ? Technical marketing and promotion of functional personal care products. ? Tracking and developing the customer portfolios ? Working to establish quantified targets in your area and aligning your own actions to achieve them ? Expanding and developing existing accounts with a view to building customer loyalty ? Continuously improving his/her market knowledge, especially by discussing matters with customers and advice to the customer portfolios. ? Organize and conduct sales prospect ? Providing an interface between R&D and the customers in specific development projects ? Answer any commercial or technical request and propose new solutions, Handling customer’s complaints and following customers for repeat orders. ? Managing the after-sales follow-up and monitoring customer satisfaction, getting the orders and following the order till it is dispatched and reached at customers end. ? Visiting the customers, sharing product samples and making follow up. ? Prepare timely report of the visits. ? Co- ordinate with dispatch and accounts departments for routine work. ? Follow up the customers for payment.
? As the client's first point of contact, you guarantee sales and ensures customer satisfaction. ? Technical marketing and promotion of functional personal care products. ? Tracking and developing the customer portfolios ? Working to establish quantified targets in your area and aligning your own actions to achieve them ? Expanding and developing existing accounts with a view to building customer loyalty ? Continuously improving his/her market knowledge, especially by discussing matters with customers and advice to the customer portfolios. ? Organize and conduct sales prospect ? Providing an interface between R&D and the customers in specific development projects ? Answer any commercial or technical request and propose new solutions, Handling customer’s complaints and following customers for repeat orders. ? Managing the after-sales follow-up and monitoring customer satisfaction, getting the orders and following the order till it is dispatched and reached at customers end. ? Visiting the customers, sharing product samples and making follow up. ? Prepare timely report of the visits. ? Co- ordinate with dispatch and accounts departments for routine work. ? Follow up the customers for payment.
💡 Quick Summary
Seeking a career-building opportunity? The Position Sales Executive |Field| | Sova Care position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
