Job Description
Why this role is important?
SUMMARY:
To provide prompt and superior customer service at the retail postal outlet.
Maintain excellent customer service and checkout area
DUTIES & RESPONSIBILITIES:
CUSTOMER SERVICE:
Provides excellent customer service and positively engages with all customers
Maintains a neat and organized checkout area
Greets all customers and displays warm demeanor
Accurately scans or enters product data
Accurately accounts for cash and coupon, lottery, and PC Optimum
Asks for customer’s PC Optimum Card during each transaction
MERCHANDISING:
Ensures proper documentation completed with respect to customers receipt and return of goods
Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
LOSS PREVENTION:
Ensures loss prevention Standards are followed
Controls cash, lottery, and stamp inventory
GENERAL:
Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
Complies with all health and safety regulations
Complies with all store policies and procedures
Ensures the standards of housekeeping and image are maintained
Perform other duties as required
QUALIFICATIONS:
Planning, Judgement and Decision Making
Balance teamwork and efficiency in processing the customer order
Organization and neatness
Efficiency in processing the customer order
EXPERIENCE:
Strong computer and register skills
Well organized with the ability to record keep
Detail oriented
💡 Quick Summary
Seeking a career-building opportunity? The Post Office Clerk position is now open for candidates interested in the Office Assistant Jobs sector. This role in St. Catharines offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
