Post Office Clerk

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY:

To provide prompt and superior customer service at the retail postal outlet.

Maintain excellent customer service and checkout area

DUTIES & RESPONSIBILITIES:

CUSTOMER SERVICE:

Provides excellent customer service and positively engages with all customers

Maintains a neat and organized checkout area

Greets all customers and displays warm demeanor

Accurately scans or enters product data

Accurately accounts for cash and coupon, lottery, and PC Optimum

Asks for customer’s PC Optimum Card during each transaction

MERCHANDISING:

Ensures proper documentation completed with respect to customers receipt and return of goods

Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)

LOSS PREVENTION:

Ensures loss prevention Standards are followed

Controls cash, lottery, and stamp inventory

GENERAL:

Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines

Complies with all health and safety regulations

Complies with all store policies and procedures

Ensures the standards of housekeeping and image are maintained

Perform other duties as required

QUALIFICATIONS:

Planning, Judgement and Decision Making

Balance teamwork and efficiency in processing the customer order

Organization and neatness

Efficiency in processing the customer order

EXPERIENCE:

Strong computer and register skills

Well organized with the ability to record keep

Detail oriented