Job Description
We are seeking a highly structured, analytical, and collaboration-driven Post-Sales Business Analyst to join our Delivery & Operations team. In this role, you will act as the bridge between Sales → Project Intake → Delivery Execution, ensuring every signed project enters development with absolute clarity, requirement completeness, and functional accuracy.
You will play a key role in converting signed Scopes of Work (SOWs) and client requirements into detailed documentation, helping delivery, design, development, and QA teams execute projects smoothly and efficiently. This is a deeply execution-focused role that emphasizes precision, requirement communication, and delivery readiness.
Key Responsibilities
Project Intake & Transition
• Review final signed Scope of Work (SOW), proposals, discovery notes, and transcripts from the team.
• Participate in internal project kickoff sessions to absorb client priorities, delivery expectations, and any known technical constraints.
• Identify information gaps or ambiguities that require resolution before development begins.
Requirement Documentation
• Translate high-level business needs into Functional Requirement Documents (FRDs) and User Stories.
• Break down each module or feature into detailed specifications including data fields, validations, interactions, and content behavior.
• Define dynamic content behavior, workflow logic, click behaviors, and conditions for authenticated views (when applicable).
• Work closely with Project Managers to ensure all documentation is delivery-ready.
Internal Communication & Task Structuring
• Collaborate with PMs to convert finalized requirements into well-defined development tasks in the PM tool (ClickUp, Jira, etc.).
• Identify task dependencies and work with leads to establish a logical execution sequence.
• Assist QA teams by preparing initial test case outlines based on user stories and business rules.
Client Clarifications & Change Requests
• Track and document clarification requests from the client during the execution phase.
• Support Project Managers and Account Managers in evaluating scope deviations or change requests by identifying technical impacts and dependencies.
• Maintain version-controlled records of requirement changes and client confirmations.
Quality Alignment Support
• Assist PMs in reviewing completed work against functional requirements before client delivery.
• Participate in internal UAT cycles to validate that the build aligns with documentation and avoids surprises in client reviews.
Documentation Ownership & Hygiene
• Maintain a centralized repository of requirement documents, change logs, and client confirmations for each project.
• Ensure consistent formatting, versioning, and naming across documentation to improve internal usability and traceability.
• Regularly clean up outdated or deprecated references in shared documentation.
Proactive Issue Flagging
• Liaise with the UI/UX design team to ensure designs match functionality expectations and documented user flows.
• Annotate design files or provide developer-facing notes where needed to clarify logic, display conditions, or exceptions.
Cross-Department Collaboration
• Liaise with the UI/UX design team to ensure designs match functionality expectations and documented user flows.
• Annotate design files or provide developer-facing notes where needed to clarify logic, display conditions, or exceptions.
Tool and Process Adoption
• Contribute to refining internal templates and process checklists for documentation, change tracking, and requirement mapping.
• Recommend process improvements based on observed bottlenecks or recurring issues during handoffs.
Team Support & Knowledge Sharing
• Document common functional modules, platform limitations, and project patterns in an internal knowledge base.
• Assist in onboarding new delivery team members by providing background briefs and context documents for ongoing projects.
Reusability & Pattern Recognition
• Identify recurring modules, filters, content patterns, and interaction logic across projects.
• Propose reusable technical patterns or documentation blocks to help improve scoping speed and implementation efficiency.
Desired Skills
• 3–4 years of experience as a Business Analyst in a digital agency, web development, or software delivery environment.
• Experience creating FRDs, user stories, process flows, and QA outlines.
• Ability to convert business requirements into clear, structured, developer-ready documentation.
• Hands-on experience with tools: Figma, Jira, ClickUp, Miro, Lucidchart, Confluence, Google Workspace.
• Excellent written and verbal communication skills.
• Strong analytical and logical reasoning capabilities.
• Exceptional attention to detail and documentation hygiene.
Nice to Have
• Experience working with US-based agencies, SaaS companies, or white-label digital service models.
• Familiarity with SOWs, BRDs, technical specifications, and discovery documentation.
• Understanding of website development lifecycles (WordPress/Shopify builds, custom PHP/JS development, API integrations).
• Ability to annotate UI/UX files and suggest improvements to usability or functionality.
• Understanding of risk management, requirement prioritization, and delivery dependencies.
You will play a key role in converting signed Scopes of Work (SOWs) and client requirements into detailed documentation, helping delivery, design, development, and QA teams execute projects smoothly and efficiently. This is a deeply execution-focused role that emphasizes precision, requirement communication, and delivery readiness.
Key Responsibilities
Project Intake & Transition
• Review final signed Scope of Work (SOW), proposals, discovery notes, and transcripts from the team.
• Participate in internal project kickoff sessions to absorb client priorities, delivery expectations, and any known technical constraints.
• Identify information gaps or ambiguities that require resolution before development begins.
Requirement Documentation
• Translate high-level business needs into Functional Requirement Documents (FRDs) and User Stories.
• Break down each module or feature into detailed specifications including data fields, validations, interactions, and content behavior.
• Define dynamic content behavior, workflow logic, click behaviors, and conditions for authenticated views (when applicable).
• Work closely with Project Managers to ensure all documentation is delivery-ready.
Internal Communication & Task Structuring
• Collaborate with PMs to convert finalized requirements into well-defined development tasks in the PM tool (ClickUp, Jira, etc.).
• Identify task dependencies and work with leads to establish a logical execution sequence.
• Assist QA teams by preparing initial test case outlines based on user stories and business rules.
Client Clarifications & Change Requests
• Track and document clarification requests from the client during the execution phase.
• Support Project Managers and Account Managers in evaluating scope deviations or change requests by identifying technical impacts and dependencies.
• Maintain version-controlled records of requirement changes and client confirmations.
Quality Alignment Support
• Assist PMs in reviewing completed work against functional requirements before client delivery.
• Participate in internal UAT cycles to validate that the build aligns with documentation and avoids surprises in client reviews.
Documentation Ownership & Hygiene
• Maintain a centralized repository of requirement documents, change logs, and client confirmations for each project.
• Ensure consistent formatting, versioning, and naming across documentation to improve internal usability and traceability.
• Regularly clean up outdated or deprecated references in shared documentation.
Proactive Issue Flagging
• Liaise with the UI/UX design team to ensure designs match functionality expectations and documented user flows.
• Annotate design files or provide developer-facing notes where needed to clarify logic, display conditions, or exceptions.
Cross-Department Collaboration
• Liaise with the UI/UX design team to ensure designs match functionality expectations and documented user flows.
• Annotate design files or provide developer-facing notes where needed to clarify logic, display conditions, or exceptions.
Tool and Process Adoption
• Contribute to refining internal templates and process checklists for documentation, change tracking, and requirement mapping.
• Recommend process improvements based on observed bottlenecks or recurring issues during handoffs.
Team Support & Knowledge Sharing
• Document common functional modules, platform limitations, and project patterns in an internal knowledge base.
• Assist in onboarding new delivery team members by providing background briefs and context documents for ongoing projects.
Reusability & Pattern Recognition
• Identify recurring modules, filters, content patterns, and interaction logic across projects.
• Propose reusable technical patterns or documentation blocks to help improve scoping speed and implementation efficiency.
Desired Skills
• 3–4 years of experience as a Business Analyst in a digital agency, web development, or software delivery environment.
• Experience creating FRDs, user stories, process flows, and QA outlines.
• Ability to convert business requirements into clear, structured, developer-ready documentation.
• Hands-on experience with tools: Figma, Jira, ClickUp, Miro, Lucidchart, Confluence, Google Workspace.
• Excellent written and verbal communication skills.
• Strong analytical and logical reasoning capabilities.
• Exceptional attention to detail and documentation hygiene.
Nice to Have
• Experience working with US-based agencies, SaaS companies, or white-label digital service models.
• Familiarity with SOWs, BRDs, technical specifications, and discovery documentation.
• Understanding of website development lifecycles (WordPress/Shopify builds, custom PHP/JS development, API integrations).
• Ability to annotate UI/UX files and suggest improvements to usability or functionality.
• Understanding of risk management, requirement prioritization, and delivery dependencies.
💡 Quick Summary
Seeking a career-building opportunity? The Post Sales Business Analyst position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.