Job Description
Open positions: 1
Role Title: PQC GSC's
Global Career Band: 7
Location : Bangalore
Recruiter Name : Shruti mahesh
Why join us?
KYC Operations sits within Group Risk Operations. The objective of KYC Ops, GBM is to provide Global Banking & Markets and top tier CMB clients with a globally consistent and best in class KYC process across multiple geographies. It ensures that KYC profiles are prepared in accordance with Group and Regulatory Policy, obtaining documents as required from the client/ relationship manager, undertake all the necessary due diligence checks and ensure appropriate escalation steps followed according to Policy. The KYCS Service function has onshore hubs in New York, London, Dubai, Paris and Hong Kong and supporting GSC centers in India, Philippines, China, Poland and Mexico.
To abide by the Group Compliance Policy. The term compliance embraces all relevant laws, rules and codes that applies to business and it has to has to apply
To continually re-assess the operational risks inherent in the business, taking account of changing economic or market conditions, legal and regulatory requirements, operating procedures, management restructures, and the impact of new technology in conjunction with the donor Group companies.
The job holder will have no budget or balance sheet responsibilities. Role holder will have assigned Productivity, Service standards and Quality targets to be met with, as per the book of work demands for the market/service supported. These will be notified to the job holder at the time of objective setting and reviewed in line with performance review meetings
The Opportunity:
Jobholder needs to ensure HSBC is compliant with all relevant regulation and Group policy. To achieve this, the jobholder needs to perform the following tasks. His / Her main responsibilities are:
• Ensuring that high quality standards are maintained for all KYC profiles that are approved and submitted by the individual in line with the productivity targets for each jurisdiction and Performance Level Agreement,
• Supporting in updating KYC profiles in accordance with the Group Policy, obtaining documents as required and undertaking due diligence,
• Supporting in producing timely, high quality KYC profiles and address quality issues,
• Ensuring that all profiles are approved within the established standards of the Group,
• Work with the KYC Analysts and KYC MOs to ensure timely completion of profiles and prioritize workload to meet objectives of the KYC team,
What you'll do:
• Proactive highlighting of audit and compliance issues to the management team. Ensure that all existing audit recommendations within their remit are closed out,
• Raising Production Quality issues to the MO RFT team. Work with RFT team to implement all Quality improvement recommendations within the production team,
• Supporting KYC requirements for Global Banking & Markets and Commercial Banking for customers, across multiple business lines, ensuring AML Regulations and HSBC policies and procedures are fully implemented,
• Being up to date with Policy & Procedure changes; and
• To maintain core standards of behaviour at all times.
• Assist in production and distribution of relevant
• Mentor KYC analysts to ensure that there is continuous improvement in quality
• Support KYC Analysts in providing timely and high quality KYC and Client identification information for clients wishing to do business with HSBC,
• Support regional KYC management by highlighting production quality issues and assist with investigation of quality concerns.
• Ensure the KYC procedures and escalation policies are followed,
• Ensure that issues are escalated to the MO where appropriate,
• Assist with other project requirements as directed by KYC Management,
• Respond efficiently to other "ad hoc" requests for assistance from business and KYC Services,
• Ensure all process related changes are embedded in day to day delivery of work,
Assist and identify learning and development needs for self and KYC Analysts. Ad hoc input into the performance assessments of KYC Analysts may also be required
Requirements
What you will need to succeed in the role:
Skills/Experience Required
• This role is for staff currently with GBM KYC experience only
• Excellent understanding of KYC, financial regulatory environment and AML risk implications
• Analytical skills and understanding of wide variety client types, financial institutions, private companies, hedge funds, funds, SPV's and partnerships
• Ability to work well under pressure with high degree of accuracy
• Interpersonal skills and ability to build and maintain relationships by communicating effectively
• Pro-active and business orientated with proven ability to prioritize and manage conflicting demands and ability to assess stakeholder needs to improve customer experience and showing resilience under pressure and providing best in class solutions
• Experience in risk management field, and proven ability to support the development of the business activities while robustly applying risk management disciplines and controls
• Experience in the Finance and Banking industry environment (, fund administrator, brokerage house, custodian, investment bank, commercial legal practice etc.) is an advantage
• Previous KYC work within an international financial institution
• Demonstration of business re-engineering or driving efficiency initiatives is a plus
What additional skills will be good to have?
• Minimum Qualification: Masters / Post Graduation in Business Administration or Commerce or Accountancy
• Flexibility to work in different shift timings and on certain local holidays (as applicable)
• AML qualification ( CAMS / ICA) is an advantage
• Proficiency in English including reading, writing and speaking
• Fluent in usage of Microsoft Office suite of applications and other business sources used in KYC domain
Link to Candidate User Guide:
(Or)
Go to the below link and type "IND GSC : IJP Applicant User Guide" in search bar.
You'll achieve more at HSBC
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, ****** orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role
💡 Quick Summary
Seeking a career-building opportunity? The pqc gsc|s position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
