Job Description
La Jolla
9500 Gilman Drive, San Diego, CA 92093, United States
Payroll Title:
HOSP BLANK AST 4
Department:
FAC PRAC MEDICINE SPECIALTIES
Hiring Pay Scale
$31.69 - $39.42 / Hour
Worksite:
La Jolla
Appointment Type:
Career
Appointment Percent:
100%
Union:
EX Contract
Total Openings:
1
Work Schedule:
Days, 8 hr shifts, Monday - Friday
#138311 Practice Support Coordinator-GI/Hepatology
Filing Deadline: Fri 2/13/2026
UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 02/03/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.
This position will support all GI/Hepatology locations.
DESCRIPTION
Under supervisor of the Practice Manager, the Practice Support Coordinator primarily oversees and provides leadership and training for all front and back-end duties such as rooming patients, Epic workqueue coaching, and other advanced administrative duties, etc. The Practice Support Coordinator has oversight over his/her junior counterparts. The Practice Support Coordinator serves as a resource for the entire department with the guidance of the Practice Manager, the Practice Support Coordinator initiates and participates in improvement efforts, which directly impact the practice. Creates and maintains staff scheduling, master template building and maintenance, participates in timecard preparation and creates and maintains monthly and ad hoc reports. Performs other related duties as assigned.
MINIMUM QUALIFICATIONS
Four (4) years of previous related experience; skills, and extensive knowledge of practices.
One (1) year of administrative lead and front office experience in a healthcare setting.
Understands the functions of the GI IBD center.
Ability to articulate physician’s areas of expertise.
Understands the external infusion authorization process.
Understands the TAR process.
Understands the authorization process for genetic testing.
Experience in referrals and following specific scheduling protocols. Ability to register/schedule appointments by working between two systems.
Proficient knowledge of computer programs to include Excel, PowerPoint, Graphs, Word, MS Teams.
Possess the skills and extensive knowledge of practices in a clinic setting.
Extensive knowledge of medical insurance, authorization, and referral processes as well as institutional contract matrix and institutional processes.
High-level customer service and teamwork.
PREFERRED QUALIFICATIONS
Bachelor’s and/or MBA.
PMP Certification.
Experience in ambulatory practice call center environment.
Epic experience.
Template Management Experience.
Specialty Clinic Experience.
Green Belt Lean Training.
Bilingual: English/Spanish.
SPECIAL CONDITIONS
Must be able to work various hours and locations based on business needs.
Able to flex work hours, including overtime, weekends, and holidays if required for business needs.
Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $66,169 - $82,309 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $31.69 - $39.42
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a ********* and drug free environment. Employees may be subject to drug screening.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting ****** harassment, ****** assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:
UC ****** Violence and ****** Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace
Job Details
Date Posted
01/29/2026
9500 Gilman Drive, San Diego, CA 92093, United States
Payroll Title:
HOSP BLANK AST 4
Department:
FAC PRAC MEDICINE SPECIALTIES
Hiring Pay Scale
$31.69 - $39.42 / Hour
Worksite:
La Jolla
Appointment Type:
Career
Appointment Percent:
100%
Union:
EX Contract
Total Openings:
1
Work Schedule:
Days, 8 hr shifts, Monday - Friday
#138311 Practice Support Coordinator-GI/Hepatology
Filing Deadline: Fri 2/13/2026
UC San Diego values and welcomes people from all backgrounds. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.
UCSD Layoff from Career Appointment: Apply by 02/03/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.
Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.
This position will support all GI/Hepatology locations.
DESCRIPTION
Under supervisor of the Practice Manager, the Practice Support Coordinator primarily oversees and provides leadership and training for all front and back-end duties such as rooming patients, Epic workqueue coaching, and other advanced administrative duties, etc. The Practice Support Coordinator has oversight over his/her junior counterparts. The Practice Support Coordinator serves as a resource for the entire department with the guidance of the Practice Manager, the Practice Support Coordinator initiates and participates in improvement efforts, which directly impact the practice. Creates and maintains staff scheduling, master template building and maintenance, participates in timecard preparation and creates and maintains monthly and ad hoc reports. Performs other related duties as assigned.
MINIMUM QUALIFICATIONS
Four (4) years of previous related experience; skills, and extensive knowledge of practices.
One (1) year of administrative lead and front office experience in a healthcare setting.
Understands the functions of the GI IBD center.
Ability to articulate physician’s areas of expertise.
Understands the external infusion authorization process.
Understands the TAR process.
Understands the authorization process for genetic testing.
Experience in referrals and following specific scheduling protocols. Ability to register/schedule appointments by working between two systems.
Proficient knowledge of computer programs to include Excel, PowerPoint, Graphs, Word, MS Teams.
Possess the skills and extensive knowledge of practices in a clinic setting.
Extensive knowledge of medical insurance, authorization, and referral processes as well as institutional contract matrix and institutional processes.
High-level customer service and teamwork.
PREFERRED QUALIFICATIONS
Bachelor’s and/or MBA.
PMP Certification.
Experience in ambulatory practice call center environment.
Epic experience.
Template Management Experience.
Specialty Clinic Experience.
Green Belt Lean Training.
Bilingual: English/Spanish.
SPECIAL CONDITIONS
Must be able to work various hours and locations based on business needs.
Able to flex work hours, including overtime, weekends, and holidays if required for business needs.
Employment is subject to a criminal background check and pre-employment physical.
Pay Transparency Act
Annual Full Pay Range: $66,169 - $82,309 (will be prorated if the appointment percentage is less than 100%)
Hourly Equivalent: $31.69 - $39.42
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.
If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.
UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!
Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.
To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.
UC San Diego Health maintains a ********* and drug free environment. Employees may be subject to drug screening.
Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.
a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting ****** harassment, ****** assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:
UC ****** Violence and ****** Harassment Policy
UC Anti-Discrimination Policy
Abusive Conduct in the Workplace
Job Details
Date Posted
01/29/2026
💡 Quick Summary
Seeking a career-building opportunity? The Practice Support Coordinator-GI/Hepatology position is now open for candidates interested in the Back Office Jobs sector. This role in San Diego offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
