Job Description
Company Description
At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.
At Sydney Olympic Park, our precinct brings together three iconic brands, Pullman, Novotel, and Ibis. Each offering a distinct guest experience while sharing a unified team spirit. Whether it’s the upscale sophistication of Pullman, the modern comfort of Novotel, or the smart simplicity of Ibis, our hotels work together to deliver exceptional service in one of Sydney’s most dynamic and event-rich locations.
As part of this precinct, you’ll be joining a collaborative, high-energy team that thrives on diversity, creativity, and connection. We’re proud to be part of a global network while maintaining a strong local identity, where every team member is empowered to grow, contribute, and make a difference.
Job Description
This position is responsible for developing and maintaining effective relationships to ensure customer satisfaction. Meeting the needs of contracted conference and residential business from compilation of business event order through to on-site management of the event and appropriate event follow up. Reporting to the Precinct Conference & Events Sales Manager, the Conference & Events Coordinator is responsible for;
Coordinating events which includes liaising with the client, preparing & distributing banquet event orders and following the hotel billing and follow up procedure
Conduct and host site inspections with clients & suppliers including follow up.
Liaise with the Hotel operational teams to ensure exceptional service & successful events are achieved.
Responsible for pre-event and post event invoicing. Post event invoices to be issued next business day of event completion.
Handle incoming telephone calls and follow through using own initiative.
Maintain existing customer base to ensure their business is retained by building and developing relationships.
Adhere to Hotel’s rate structure with variations approved by the Conference & Events Sales Manager
Use of Delphi to accurately record all client requirements including all related block activities.
Qualifications
Minimum 1 years experience within the Conference & Events sector within a hotel environment or similar
An understanding of the Hotel's property management system such as Delphi or Opera Cloud
Ability to work ocassional weekends as required by client or organisation
A ‘can-do’ attitude and the drive to go above and beyond to create unforgettable experiences for our clients.
Have confidence to manage multiple clients at the same time and have meticulous attention to detail,
Strong organisational skills with the ability to effectively prioritise.
Strong focus and passion for hotel operations.
Additional Information
Why Join Us?
Be part of a collaborative, multi-brand precinct team in a dynamic location.
Access extensive career development opportunities within Accor Hotels.
Enjoy exclusive staff benefits, discounts, and wellbeing programs.
Play a pivotal role in shaping guest experiences and loyalty in one of Sydney’s most exciting hospitality precincts.
At Accor, we believe in creating meaningful experiences and vibrant workplaces where people feel welcome and valued. As one of the world’s leading hospitality groups, Accor is home to over 5,000 properties across 110 countries, united by a shared commitment to excellence, innovation, and our signature Heartist culture.
At Sydney Olympic Park, our precinct brings together three iconic brands, Pullman, Novotel, and Ibis. Each offering a distinct guest experience while sharing a unified team spirit. Whether it’s the upscale sophistication of Pullman, the modern comfort of Novotel, or the smart simplicity of Ibis, our hotels work together to deliver exceptional service in one of Sydney’s most dynamic and event-rich locations.
As part of this precinct, you’ll be joining a collaborative, high-energy team that thrives on diversity, creativity, and connection. We’re proud to be part of a global network while maintaining a strong local identity, where every team member is empowered to grow, contribute, and make a difference.
Job Description
This position is responsible for developing and maintaining effective relationships to ensure customer satisfaction. Meeting the needs of contracted conference and residential business from compilation of business event order through to on-site management of the event and appropriate event follow up. Reporting to the Precinct Conference & Events Sales Manager, the Conference & Events Coordinator is responsible for;
Coordinating events which includes liaising with the client, preparing & distributing banquet event orders and following the hotel billing and follow up procedure
Conduct and host site inspections with clients & suppliers including follow up.
Liaise with the Hotel operational teams to ensure exceptional service & successful events are achieved.
Responsible for pre-event and post event invoicing. Post event invoices to be issued next business day of event completion.
Handle incoming telephone calls and follow through using own initiative.
Maintain existing customer base to ensure their business is retained by building and developing relationships.
Adhere to Hotel’s rate structure with variations approved by the Conference & Events Sales Manager
Use of Delphi to accurately record all client requirements including all related block activities.
Qualifications
Minimum 1 years experience within the Conference & Events sector within a hotel environment or similar
An understanding of the Hotel's property management system such as Delphi or Opera Cloud
Ability to work ocassional weekends as required by client or organisation
A ‘can-do’ attitude and the drive to go above and beyond to create unforgettable experiences for our clients.
Have confidence to manage multiple clients at the same time and have meticulous attention to detail,
Strong organisational skills with the ability to effectively prioritise.
Strong focus and passion for hotel operations.
Additional Information
Why Join Us?
Be part of a collaborative, multi-brand precinct team in a dynamic location.
Access extensive career development opportunities within Accor Hotels.
Enjoy exclusive staff benefits, discounts, and wellbeing programs.
Play a pivotal role in shaping guest experiences and loyalty in one of Sydney’s most exciting hospitality precincts.
💡 Quick Summary
Seeking a career-building opportunity? The Precinct Conference & Events Coordinator position is now open for candidates interested in the Event Management Jobs sector. This role in Sydney Olympic Park offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
