Presales - Datacenter / Servers

Key Responsibilities

• Engage with clients to understand their technical and business needs related to data center infrastructure, cloud services, networking, and related technologies.

• Work closely with the sales team to prepare and deliver technical presentations, product demonstrations, and compelling proposals.

• Assess customer requirements, analyze pain points, and develop suitable data center solutions using vendor portfolios and in-house capabilities.

• Respond to requests for information (RFIs) and requests for proposals (RFPs), ensuring technical accuracy and solution alignment.

• Prepare cost estimates, technical documents, and architecture designs to support sales opportunities.

• Participate in client meetings, proofs of concept, and technical workshops to help win business opportunities.

• Ensure a smooth transition from presales to delivery/operations teams, providing detailed solution handover documentation.

• Stay updated with the latest data center technologies, products, and industry trends to ensure relevant and innovative solutions are offered.

• Build strong customer relationships and act as a trusted advisor for data center solutions.

Typical Skills and Experience

• Deep understanding of networking (LAN/WAN), virtualization, cloud, enterprise storage, security, and datacenter infrastructure from leading vendors (e.g. Cisco, Juniper, VMware, Dell, HPE).

• Strong communication, presentation, and documentation skills to articulate complex technical solutions to both technical and non-technical audiences.

• Experience in analyzing requirements, designing large-scale IT and data center solutions, and performing competitive positioning.

• Proficiency with proposal and quoting tools, and understanding of sales processes.

• Project management, time management, and the ability to balance competing priorities.

• Relevant certifications in datacenter technologies (optional but preferred).

Sample Job Duties

• Identify and document client needs related to data center transformation, cloud adoption, and IT modernization.

• Develop solution proposals, BOMs (Bill of Materials), and technical responses.

• Lead or support technical workshops, customer briefings, and presentations.

• Support sales pipeline through qualification, opportunity management, and liaising with engineering and delivery teams.

• Maintain up-to-date technical expertise through training, certifications, and industry engagement.