Job Description
Location: Melbourne, Sydney, Brisbane, or other C.H. Robinson locations across Australia. A hybrid, flexible work arrangement applies
Responsibilities:
The duties and responsibilities of this position consists of, but are not limited to, the following:
Coordinate, complete, and respond to daily pricing commitment requests in accordance with assigned due dates or service level agreements for new and existing customers
Ensure compliance with operational policies prior to pricing committed business
Provide notes on every pricing activity, logging how the pricing was compiled to effectively communicate that information to relevant operations staff upon award
Learn, understand and utilize the various pricing tools available
Ensure compliance with operational policies prior to pricing business
Support identified process improvements
Communicate and develop rapport with stakeholders at C.H. Robinson network offices with the goal of maintaining the most up-to-date pricing for accessorial charges and/or market fluctuations
Collaborate with management and peers to identify best practices that provide continuous improvement in the quality of pricing activities and trends that lead to more favorable win ratios
Other duties or responsibilities as assigned according to the team and/or country specific requirements
Required Qualifications:
High school diploma or Graduate Degree/ any equivalent qualification
Minimum of 1 year of relevant experience in freight forwarding operations or a customer service role
Preferred Qualifications:
Experience in air freight customer service or operations
Basic knowledge or understanding of industry pricing across various shipment types
Bachelor’s degree from an accredited college or university
Basic proficiency in Microsoft Office Suite of programs
Ability to work cross-functionally and effectively partner with internal stakeholders
Ability to multi-task, demonstrate attention to detail and accuracy, and adhere to deadlines across multiple requests
Values a diverse and inclusive work environment
Benefits
At C.H. Robinson Oceania, we are a proud Equal Opportunity employer offering flexible work to support a work/life balance along with offering a broad range of career development opportunities. We have an experienced and passionate team who work collaboratively to deliver smarter solutions for our clients. Employees have access to our well regarded, confidential Employee Assistance Program. Our Robinson Cares program allows our employees to give back to the community.
💡 Quick Summary
Seeking a career-building opportunity? The Pricing Coordinator- Global Forwarding position is now open for candidates interested in the Back Office Jobs sector. This role in Port Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
