Job Description
Reporting to the Technical Delivery Manager, the Principal Technical Specialist will play a key lead role in the organisation's cyber security uplift, specifically driving the implementation and enhancement activities in relation to MultiFactor Authentication (MFA) controls across critical applications and systems, in line with industry best practices.
The role requires a strong blend of deep technical expertise, solution design capability, stakeholder coordination, and hands-on implementation experience across hybrid identity environments in large and complex organisations.
As the Principal Technical Specialist, your duties will include:
Oversee implementation activities including configuration, testing, troubleshooting, and refinement of authentication flows in relation to phishing-resistant MFA methods (e.g., app-based authentication, FIDO2 keys)
Evaluate and implement modern, phishing-resistant MFA methods (e.g., app-based authentication, FIDO2 keys) as part of the organisation's future-state MFA strategy.
Lead the deprecation of SMS-based MFA, ensuring smooth transition to modern, secure alternatives.
Provide expert guidance on identity security best practices, Zero Trust identity principles, and modern authentication standards.
Contribute expert advice and analysis on current and future security requirements.
Provide comprehensive support during planned ICT changes and updates, ensuring minimal disruption and maximum security.
Undertake high level research and provide advice on emerging technologies to enhance the effectiveness of system design, management and support.
Manage and contribute to the development, publication, implementation and compliance to technical policies, standards and procedures at an enterprise level.
Maintain and manage effective working relationships and engage with third parties that provide technical support for the enterprise infrastructure.
Provide high-quality technical analysis, including documentation of upgrade strategies and options papers, with demonstrated writing skills for large-scale enterprise.
Are you right for this role?
To be successful in the role, you will have skills and experience as outlined in the role description for this position. In addition, the ideal candidate will have the following skills and experience:
Extensive hands-on experience with Microsoft Entra ID, including conditional access, authentication methods, MFA configuration, and identity protection capabilities.
Proven experience delivering MFA or Authentication transformation projects, particularly conducting deployments across complex application landscapes.
Excellent communication, documentation, and stakeholder engagement capabilities.
Demonstrated ability to participate in a highly skilled technical team, providing high-level technical direction, standardisation and support of enterprise infrastructure in a large customer focused organisation.
Proven high level understanding and working knowledge of relevant technical domains.
Multi-factor authentication (MFA) solutions
Hybrid identity (Azure AD Connect, Cloud Sync)
Device joins (Hybrid Join, Azure AD Join)
RADIUS and SAML authentication
Modern authentication standards (OAuth, OIDC)
Network and Server Administration
Demonstrated high level analytical, conceptual and problem-solving skills with a proven record in the assessment and evaluation of technical requirements within a complex information and communication technology environment.
Demonstrated experience in promoting and ensuring the use of appropriate techniques, within the technology sphere to provide third level support.
Proven ability to manage and contribute to the development, publication, implementation and compliance to technical policies, standards and procedures at an enterprise level.
Benefits of working with eHealth Queensland:
By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.
You will enjoy a variety of benefits, including:
Competitive salary + generous superannuation and leave loading
Flexible working arrangements
Diverse work culture
Career training and development
To apply for this exciting opportunity, submit your resume and a one-page cover letter online today.This work is licensed under a Creative Commons Attribution 3.0 Australia License.
💡 Quick Summary
Seeking a career-building opportunity? The Principal Technical Specialist position is now open for candidates interested in the Technician Jobs sector. This role in Brisbane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
