Job Description
From 3 to 8 year(s) of experience
₹ 10,00,000 - 12,00,000 P.A.
Pune
Job Description
Opportunity with the leading Bank of India
The Relationship Manager will be responsible for nurturing HNI client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the HNI under Management. The center of all client engagements will be to ensure superior customer experience
Key Responsibilities
Develop and maintain business relationships with select group of customers through individualized customer service
Handle customers queries and provide superior service to the mapped customers
Ensure timely delivery of customers enquiries and instructions, whilst ensuring that the Banks delivery standards in achieving total customer satisfaction are met e.g. timely checking of account opening documentation, opening of accounts etc.
Coordinate with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction
Manage customer escalations and ensure customer grievance redressal
Maintain complete customer profile including the risk profile, demographics and assets in the bank
Deepen the existing relationships by cross selling the Bank's products and services/ third party investment products
Identify potential customers who can be sold tailored products to enhance product
₹ 10,00,000 - 12,00,000 P.A.
Pune
Job Description
Opportunity with the leading Bank of India
The Relationship Manager will be responsible for nurturing HNI client relationships through continuous client engagements and risk profiling. The RM will be responsible for identification of potential customers and providing them customized solutions as per their requirements. The position entails client management and acquisition with a key focus on expanding the HNI under Management. The center of all client engagements will be to ensure superior customer experience
Key Responsibilities
Develop and maintain business relationships with select group of customers through individualized customer service
Handle customers queries and provide superior service to the mapped customers
Ensure timely delivery of customers enquiries and instructions, whilst ensuring that the Banks delivery standards in achieving total customer satisfaction are met e.g. timely checking of account opening documentation, opening of accounts etc.
Coordinate with relationship managers and meet / interact with key clients on a periodic basis to stock take on service levels and customer satisfaction
Manage customer escalations and ensure customer grievance redressal
Maintain complete customer profile including the risk profile, demographics and assets in the bank
Deepen the existing relationships by cross selling the Bank's products and services/ third party investment products
Identify potential customers who can be sold tailored products to enhance product
💡 Quick Summary
Seeking a career-building opportunity? The Priority Banking Relationship Manager position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
