Prison Custody Officer - HMP Addiewell

💰 £2,640 - £4,224 (Est.) 📍 West Calder

Job Description

Pay

From £31,571.95 a year
Shift and schedule

Overtime
 
Location
West Calder
 
Benefits
Pulled from the full job description
Paid training
Company pension
On-site gym
Private medical insurance
Discounted gym membership
 
Full job description
Job Introduction
Please note: This role is not eligible for sponsorship under the Skilled Worker visa route in line with current UK immigration rules.

SECURE THE PRESENT, SHAPE THE FUTURE - Transform Lives as a Prison Custody Officer!

If you're pursuing a career with meaning, we welcome you to apply for the position of Prison Custody Officer at HMP Addiewell

As a Prison Custody Officer, you’ll play a crucial role in maintaining safety, security, and order within our prison facilities. This is more than just a job – it’s a meaningful opportunity to support rehabilitation, ensure justice, and contribute to the wider community.

What You'll Do

Your responsibilities will include:

Maintaining a secure and disciplined prison environment
Supervising daily routines, prisoner movements, and scheduled activities
Escorting prisoners securely within and outside the facility
Responding calmly and professionally to challenging or high-pressure situations
Supporting rehabilitation initiatives and encouraging positive behaviours
Building respectful, professional relationships with prisoners to promote a safer, more supportive atmosphere
Who We're Looking For

There’s no such thing as a typical prison officer. Our team is made up of people from all walks of life – whether you’re a parent, former teacher, retail worker, member of the armed forces, or simply someone who thrives on helping others.

Whatever your background, if you’re a natural people person with strong communication skills, self-confidence, empathy, and resilience, we want to hear from you.

You’ll be working with individuals who may be at the lowest point in their lives. No matter the challenge, you'll be expected to build constructive, positive, and professional relationships based on fairness, consistency, and respect.

Teamwork Matters

Teamwork plays a vital role in this environment. You’ll need to be fully committed to supporting your colleagues and understand the importance of acting as one team to keep the prison safe – for staff, visitors, and prisoners alike.

The Behaviours That Make a Great Officer

To thrive in this role, you’ll need to demonstrate:

Calm Under Pressure – Manage high-stress or unpredictable situations with a level head
Empathy & Respect – Treat everyone with dignity, regardless of their circumstances
Strong Ethics – Maintain fairness, professionalism, and integrity at all times
Resilience & Adaptability – Stay composed and effective, even when the job gets tough
Effective Communication – Listen actively and speak clearly and confidently
Conflict Resolution – Use de-escalation techniques to manage tension and disputes
Teamwork – Collaborate closely with colleagues for the safety and success of all
Vigilance – Remain observant, alert, and responsive to potential risks
Training and Development

You don’t need prior experience to apply. You’ll receive a comprehensive 8-week training programme, delivered locally, to fully prepare you for the role. This includes:

Classroom and practical learning
Conflict resolution and communication training
Shadowing experienced officers
Continued development and support throughout your career
Eligibility Criteria

To apply for a position as a Prison Officer, you must meet the following requirements:

Be at least 18 years of age at the time your employment begins
Meet the required eyesight standards in both eyes, with or without corrective lenses
Have an adequate level of hearing without the use of hearing aids, for safety reasons during training and operational duties
Tattoos are permitted, including those that are visible, but must not be offensive, discriminatory, violent, or intimidating.
Facial tattoos are generally not allowed, except where they are for cultural, religious, or medical reasons
A Role That Offers More

This role provides opportunities for personal growth, career progression, and the satisfaction of knowing your work truly matters. You’ll witness change first-hand and play a key part in supporting rehabilitation and community safety.

What We Offer:

Starting salary £31, 571.95 with annual increases over initial 5 years’ service
Free meals (if applicable) and parking
Access to our on-site gym and subsidised gym membership
Opportunity to earn overtime (subject to availability)
Comprehensive paid training and progression opportunities
Life assurance
BUPA healthcare
Pension schemes and much more!
Please see the benefits guide attached which outlines all of Sodexo's excellent benefits!

Apply now to embark on this rewarding journey as a Prison Custody Officer.

Interested in seeing what it’s like to work in one of our prisons? Click the link to learn more- Working in our prisons

Application

To move forward with your application, we’ll need to complete a pre-screening process within a few days of your submission. You’ll receive an email with instructions on how to do this - please be sure to check your junk or spam folder in case it lands there.

You will then be invited to participate in a Fitness Test and an Assessment centre.

The Next Fitness test takes place on the 15th of January.

The Next Assessment centre takes place on the 17th of January.

All offers are subject to full security clearance checks.

Please note that we are unable to offer sponsorship for this position.

For further guidance on visa eligibility and sponsorship criteria, please refer to the official UK Government website: www.gov.uk/skilled-worker-visa.

About The Company

We're all about building a workplace for the future. We believe in equal opportunities and celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be natural, and everyone can be the best versions of themselves.

 

💡 Quick Summary

Seeking a career-building opportunity? The Prison Custody Officer - HMP Addiewell position is now open for candidates interested in the Office Assistant Jobs sector. This role in West Calder offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.

Sponsored

Job Details

Company Name: Sodexo

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Prison Custody Officer - HMP Addiewell in West Calder is £2,640 - £4,224 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Prison Custody Officer - HMP Addiewell is an on-site position based in West Calder. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Prison Custody Officer - HMP Addiewell. Previous experience in Office Assistant Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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