Private Banking - Director, Banking Team Head (SW)

The successful candidate may already be in the region or be looking to relocate to the South West. They will bring the energy needed to drive success whilst embracing our values of collaboration, integrity, respect, empowerment and energy & drive. In return, the role-holder will have the opportunity to thrive in a dynamic environment that values innovative ideas and provides the stability and support for personal and professional growth.
This role will require regularly travel to both the Exeter and Bristol offices.

Overview
To manage and lead a team of Private Bankers, Private Banking Executives and Office Support Executives within the Exeter and Bristol offices
To coach and develop the Private Bankers to build profitable wealth management relationships with a portfolio of complex and high net worth (HNW) clients
To provide mentoring and coaching support to all direct reports to enhance their performance and increase their expertise
To create a team ethos of maintaining high standards of client service
To maximise income from the team client base by understanding clients’ requirements and increasing the penetration of products and services to them
To ensure your team operates within the required risk framework
To successfully represent the Bank and your team externally and internally
To place the interests of customers at the centre of all activities, act in a way that is consistent with achieving good outcomes for consumers; and to comply with the FCA and PRA's Conduct Rules.
Key Responsibilities
Team Management
Manage and motivate the team to exceed demanding business targets and ensure unwavering commitment to client service
Mentoring, coaching and day-to-day line management of direct reports
Conduct performance reviews for direct reports
Manage performance issues, escalating longer term complex issues as appropriate
Represent the banking population at an Executive level and represent the Executive Management at a team level
Take overall responsibility for your team’s risk and regulatory performance and promote a team risk culture
Fulfil the responsibilities required under the FCA’s Senior Manager and Certification Regimes, and Conduct Rules
Take overall responsibility for team’s financial objectives including strategy for deposit, lending, assets-under-management and wealth planning growth
Client Management

Become a Trusted Advisor, providing guidance across the full range of wealth management services and acting as a consistent, credible and accessible point of contact for clients
Maintain a high level of segment and industry knowledge and share this with your team members
Client Acquisition

Be responsible for your team’s specialist proposition and represent the proposition both internally and externally
Build and implement a marketing and business development strategy in conjunction with the Head of UK Private Banking
Expand the size and quality of your team’s client base and lead client allocation within the team
Develop new and existing relationships with Business Introducers, to increase penetration of the wealth management market
Be responsible for your team’s event strategy and for leading team events
Risk :

Accountable for managing the risks detailed in the department’s RCSA on day-to-day basis.

Key Interfaces:

Clients (& client representatives)
Private & Commercial Banking teams (typically made up of 3 to 6 Private Bankers and/or Senior Private Bankers and Private Banking Executives)
Head of UK Private Banking/Managing Director Banking
Executive Management Team
Back office departments (including working closely with Investment Management, Credit, Compliance and the Operations departments)
Person Specification

Knowledge / Experience/Skills:

You will have a proven track record in Wealth Management with broad experience across the financial services industry and detailed knowledge of Private Banking market
Significant Private Banking experience in dealing with HNW individuals
Proven Leadership capability
Proven Sales Management experience
Skills

Excellent Interpersonal skills (Networking, Negotiation, Presentation, Influencing)
Excellent people skills
Excellent Business Development skills
Excellent Business Case writing skills
Competent in using Microsoft Office

United Kingdom
England
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