Job Description
Bank Payroll- Phone Banking Officer jobs in Thane Call Kanchan
email - hyflyhr@gmail.com
www.hyfly.in
Job Designation : Phone Banking Officer
This is permanent job on roles of the Banking Industry with fixed salary + high incentives.
Be part of fastest growing digital sales channel in financial services industry.
Job Description
• Must be excellent communication skills Verbal Written.
• Good listening skills and strong communication abilities.
• Flexible to get scattered 8 Week Offs in a month with + hours with late evening and night shifts.
• To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to customer's satisfaction.
• To identify and convert the opportunities for cross selling (banking product) on customer's call.
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Candidate Desire Profile
• Must be excellent communication skills Verbal Written.
• Good listening skills and strong communication abilities.
• Flexible to get scattered 8 Week Offs in a month with + hours with late evening and night shifts.
• Age should be 20-32 years only.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude works with integrity.
• Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers customers.
• Team player Candidate must be able to work effectively with all levels of the organization.
email - hyflyhr@gmail.com
www.hyfly.in
Job Designation : Phone Banking Officer
This is permanent job on roles of the Banking Industry with fixed salary + high incentives.
Be part of fastest growing digital sales channel in financial services industry.
Job Description
• Must be excellent communication skills Verbal Written.
• Good listening skills and strong communication abilities.
• Flexible to get scattered 8 Week Offs in a month with + hours with late evening and night shifts.
• To Attend the inbound calls of customers in Retail Liabilities and process the queries requests to customer's satisfaction.
• To identify and convert the opportunities for cross selling (banking product) on customer's call.
• Responsible for quality communication and customer servicing within laid down productivity and service benchmarks.
• Ensure customer delight and consistent service experience, including timely resolution of customer queries/issues.
• Complete the logs specified by the process (End-of-day target).
• Adherence to Information Security norms quality process norms.
• To be aware of and comply with any updates about the process.
• Act on the feedback given by Team Leader/Team Coach or Quality or on the coaching provided to the team as guidelines for improving performance.
Candidate Desire Profile
• Must be excellent communication skills Verbal Written.
• Good listening skills and strong communication abilities.
• Flexible to get scattered 8 Week Offs in a month with + hours with late evening and night shifts.
• Age should be 20-32 years only.
• Be Confident and willing to learn with a flair for knowledge. Possess an upbeat, positive can-do attitude works with integrity.
• Team Player, collaborative Self-motivated person including the ability to act as a role model within the organization. Should be able to establish rapport quickly with peers, managers customers.
• Team player Candidate must be able to work effectively with all levels of the organization.
💡 Quick Summary
Seeking a career-building opportunity? The Private MNC Bank Virtual Relationship Manager | in|Side position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.