Job description
Prizes in Kind Executive

Edinburgh City Centre, Permanent, Grade 5

People’s Postcode Lottery raises funds for good causes. Together with our charity partners and players, our team members help create a fairer, greener and healthier world. You could be part of this amazing mission as a Prizes in Kind Executive. Join our international team at the Postcode Lottery Group in the Netherlands, Sweden, Great Britain, Germany and Norway!

You will be responsible for supporting the delivery and execution of our non-cash prize strategy. This is a new position which will work closely with the Loyalty and Retention team and report directly to the Prizes in Kind Category Manager. We are looking for a passionate and self-driven individual with experience in working to deadlines and delivering high-quality work in collaboration with our service and support, marketing, finance, legal, player communications and Group Tech teams.

Mark, Prizes in Kind Business Manager: “Working on Prizes in Kind is always fun, a fast growing, and huge part of People’s Postcode Lottery strategy. It means every day is rewarding and constantly provides a rich learning environment. Whether it’s getting creative with Prize Descriptions, analysing player behaviour or supporting colleagues throughout the business, there is never a dull day!”

Your tasks:
• Support the Prizes in Kind team in the delivery of Prizes in Kind campaigns and strategy.
• Support creation and maintenance of prize descriptions, imagery and layout on time.
• Test changes to Lotteryshop and monitor the results.
• Support Prizes in Kind team with completing and monitoring existing reports to ensure they are up-to-date, accurate and actionable.
• Play a key role in the introduction or growth of new Prizes in Kind campaigns.
• Support external partners in delivering the Prizes in Kind strategy.
• Work closely with Customer Experience to identify, escalate and resolve potential UX/CX issues – own the Customer Experience SharePoint Hub for Prizes in Kind and act on player feedback as required.
• Day-to-day management of third parties involved in the delivery and fulfilment of Lotteryshop programmes.
• Review stock levels and redemption data with the Prizes in Kind Business Manager to maintain a stable supply and demand status.

Your qualities:
• A team player with an enthusiastic, proactive attitude.
• Able to build strong relationships with teams and stakeholders.
• Able to work under pressure and meet tight deadlines.
• Possess excellent organisation skills to keep on top of workload, managing multiple parallel projects
• Able to demonstrate excellent attention to detail and a willingness to follow instructions.

Benefits of working with us:
• You will receive a competitive salary, join an excellent pension scheme and benefit from private medical care.
• We have a strong culture of learning and development. Our Lottery Academy offers an extensive range of training programmes and courses. There are also many career opportunities in the UK and abroad.
• We enjoy working with one another. We regularly arrange social activities and organise our Christmas breakfast at the end of the year, a date that everyone looks forward to, where we look back proudly at what we’ve achieved together.
• Your wellbeing is important to us. That’s why we offer a variety of options including an inhouse gym, with an optional weekly massage, and access to mental health support services.
• You’re regularly involved in the work carried out by the charities thanks to the funds we raise for them. This includes volunteering, project visits, presentations in our seminar space, and an invitation to the annual Gala event attended by the organisations we support.

Your future department:

The Loyalty & Retention team is a relatively new department at People’s Postcode Lottery, which has brought together colleagues from across the business to work on initiatives, primarily for existing lottery players. Together our main goal is to keep players playing from the moment they sign up, reducing cancellation rates to support the continued growth of the business. Nothing sums it up better than our team manifesto:

Players are the bedrock of People’s Postcode Lottery and together we make a difference. We’re the team for our players and will do our best to communicate with them as individuals, engaging and rewarding them, to give them a reason to keep playing as part of the Postcode Lottery family.

Your future employer:

The Postcode Lottery Group is an international organisation with a social purpose. We set up and run lotteries to raise funds for a fairer, greener, healthier world.

Our players win prizes together with their neighbours and raise money for charity – it’s a win-win!

Postcode Lottery players have now raised over €12 billion for thousands of charities since 1989. We are one of the largest private charity fundraisers in the world.

Every day, more than 1,500 team members in the Netherlands, Sweden, Great Britain, Germany and Norway are helping to raise €2.3 million for charity partners.

People are at the heart of what we do. Whether it’s our team, our players or the thousands of good causes supported, our aim is to play our part in creating a fairer, more equal world. We are open to ideas and are committed to creating a culture that is inclusive, representative and celebrates diversity in everyone. But we are not perfect. We will always strive to do better – that’s just who we are.

Join us!

If you’re interested, you can apply now. If you’d like more information, we would be happy to help you. Just contact us at [email protected].

The deadline to apply for this role is 17:00 on 16 October 2024.