Pro Shop Attendant
Job details
Job description, work day and responsibilities
At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.
Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.
As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.
THE ROLE
As a Pro Shop Attendant, your role is at the heart of our golf operations. Under the guidance of the Assistant General Manager, you will be the first touchpoint for our guests, greeting them warmly, answering inquiries and advising on golf course conditions and regulations. Using our advanced booking system, you will expertly arrange tee times, making sure our guests' experiences are seamless from the outset.
Your role extends to the commercial aspect of our operations, as you will handle sales transactions for daily green fees, equipment rentals and Pro Shop merchandise. With precision and integrity, you will manage cash deposits, perform refunds, and process returns.
Your focus on service also means maintaining the highest standards for our equipment and facilities. This includes washing range balls, ensuring adequate supplies for the next day's play, cleaning and storing golf clubs and preparing golf carts to meet our guests' needs.
As an Attendant, you will also engage directly with our guests by distributing golf clubs, assisting with loading golf bags, managing rental equipment, and clearly explaining our borrowing procedures. If you are passionate about customer service and the game of golf, this is a role where you can truly make your mark!
QUALIFICATIONS NEEDED
Education, Certifications and Licenses
High school diploma
(OR An acceptable combination of education, training, and experience)
Experience
In merchandising, marketing and display set-up
In using a Point of Sale (POS) system
In using general office equipment
In cash handling
In serving alcoholic and non-alcoholic drinks, as required
Competencies
Client focus, organizational knowledge, communication, innovation, teamwork and leadership.
LANGUAGE REQUIREMENTS
English Essential / Bilingual (English and French) an asset
Reading: None
Writing: None
Oral: Functional
BENEFITS AVAILABLE
Health Benefits: Healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, Accidental death and dismemberment coverage.
Work Life Balance: Paid/unpaid leave, including vacation pay, family related leave and personal days.
Retirement Planning: A Defined Benefit Pension Plan and Group Savings Plans.
Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.
Perks: Discounts provided through CF One Member Appreciation.
OTHER INFORMATION
This is an on-site position with an assigned work location.
START DATE
April 2025
INCLUSION AND ACCOMMODATION
CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.
Job Reference: CFMWS13515
Company address
You will be redirected to another website to apply.
Offer ID: #1090147,
Published: 3 days ago,
Company registered: 6 months ago
