Job Description
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Problem Manager
Phoenix, AZ
Longterm Contract
IT Problem Manager / Service Delivery professional with strong ITIL knowledge, handson ServiceNow experience, expertise in RCA, solid data analysis skills, and the ability to communicate effectively with senior leadership while driving longterm service improvements.
Problem Management & IT Service Management (ITSM)
Endtoend Problem Management ownership (identify analyze resolve prevent)
Strong understanding of ITIL processes (Problem, Incident, Change, Service Management)
Experience maintaining a Problem Register with RCA documentation and action tracking
Trend analysis to proactively prevent recurring incidents
Problem Manager
Phoenix, AZ
Longterm Contract
IT Problem Manager / Service Delivery professional with strong ITIL knowledge, handson ServiceNow experience, expertise in RCA, solid data analysis skills, and the ability to communicate effectively with senior leadership while driving longterm service improvements.
Problem Management & IT Service Management (ITSM)
Endtoend Problem Management ownership (identify analyze resolve prevent)
Strong understanding of ITIL processes (Problem, Incident, Change, Service Management)
Experience maintaining a Problem Register with RCA documentation and action tracking
Trend analysis to proactively prevent recurring incidents
💡 Quick Summary
Seeking a career-building opportunity? The Problem Manager & ITSM position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Phoenix offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.