Job Description
Responsibilities / Tasks :
• Responsible for Offboarding pipeline management ensuring consistent level of Account Closures, Position and Activity Checks, SSI's and Account Opening cases are being executed via the bots each day
• Accountable owners of Blue Prism's PROD environment who are ultimately responsible for ensuring consistent levels of environment uptime is achieved and that any issues are escalated to CoE in a timely manner and are proactively chased until resolved
• Responsible for all bot maintenance activates such as DoD upkeep, licencing queries, as well as target application password upkeep and including password resets and are proactive in communicating target application GUI changes to development team to allow for code changes to take place prior to any application changes going live
• Conduct initial L1 support function for all production issues ensuring that a in-depth investigation of any defects / known issues are conducted prior to raising to L2 developer group via JIRA
• Production of daily processing MI via Tableau to provide senior management team with key insights into pipeline execution, bot utilisation, exception rates and downtimes
• Configure creds in PROD BP , Run processes in PROD BP post stabilization period
• Review changes post UAT testing & provide sign off to move the code to PROD
• Creation and upkeep of BOT Controlling artefacts – BOT control procedure, Checklists, BOT handover document
• Deliver cross-team knowledge sharing and application handovers post production to provide the rest of the group the flexibility to support certain applications should capacity be stretched
• The candidate must be willing to learn new technologies and employ them where required and find solutions to the business problems
• The candidate must thrive to deliver projects at the minimal possible time to meet business requirements
• Be transparent and escalate issues to stakeholders to find best course of actions
• Foster an innovative approach to bring in new methods and means
• Experience / Exposure
• Overall experience of at-least 8 years
• Hands on experience of Robotic Process Automation is essential
• The candidate must have thorough understanding of Investment banking operations with hand-on experience in at least one operational function
• Expertise or exposure to multiple intelligent automation tools and allied tools, techniques and methods
• Experience in JIRA and develop projects using agile methodology
• Exposure to visualization tools like Tableau are desirable
• Good experience in managing operational stakeholders and working with such clients
• Passion to innovate and desire to seek out solutions to problems
• Proven ability to prioritize competing demands and must be willing and able to work in an agile environment
• Effective communication skills – to be able to manage relationships with stakeholders virtually.
• Education / Certification
• Graduates / Post graduates (IT, Commerce, Science) with good academic records
• RPA or intelligent automation certification is desirable
• What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your skills and experience
Education / Certification
Graduates / Post-Graduates (IT, Commerce, Science) with good academic records
RPA or intelligent automation certification is desirable
How we’ll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Responsible for Offboarding pipeline management ensuring consistent level of Account Closures, Position and Activity Checks, SSI's and Account Opening cases are being executed via the bots each day
• Accountable owners of Blue Prism's PROD environment who are ultimately responsible for ensuring consistent levels of environment uptime is achieved and that any issues are escalated to CoE in a timely manner and are proactively chased until resolved
• Responsible for all bot maintenance activates such as DoD upkeep, licencing queries, as well as target application password upkeep and including password resets and are proactive in communicating target application GUI changes to development team to allow for code changes to take place prior to any application changes going live
• Conduct initial L1 support function for all production issues ensuring that a in-depth investigation of any defects / known issues are conducted prior to raising to L2 developer group via JIRA
• Production of daily processing MI via Tableau to provide senior management team with key insights into pipeline execution, bot utilisation, exception rates and downtimes
• Configure creds in PROD BP , Run processes in PROD BP post stabilization period
• Review changes post UAT testing & provide sign off to move the code to PROD
• Creation and upkeep of BOT Controlling artefacts – BOT control procedure, Checklists, BOT handover document
• Deliver cross-team knowledge sharing and application handovers post production to provide the rest of the group the flexibility to support certain applications should capacity be stretched
• The candidate must be willing to learn new technologies and employ them where required and find solutions to the business problems
• The candidate must thrive to deliver projects at the minimal possible time to meet business requirements
• Be transparent and escalate issues to stakeholders to find best course of actions
• Foster an innovative approach to bring in new methods and means
• Experience / Exposure
• Overall experience of at-least 8 years
• Hands on experience of Robotic Process Automation is essential
• The candidate must have thorough understanding of Investment banking operations with hand-on experience in at least one operational function
• Expertise or exposure to multiple intelligent automation tools and allied tools, techniques and methods
• Experience in JIRA and develop projects using agile methodology
• Exposure to visualization tools like Tableau are desirable
• Good experience in managing operational stakeholders and working with such clients
• Passion to innovate and desire to seek out solutions to problems
• Proven ability to prioritize competing demands and must be willing and able to work in an agile environment
• Effective communication skills – to be able to manage relationships with stakeholders virtually.
• Education / Certification
• Graduates / Post graduates (IT, Commerce, Science) with good academic records
• RPA or intelligent automation certification is desirable
• What we’ll offer you
As part of our flexible scheme, here are just some of the benefits that you’ll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Your skills and experience
Education / Certification
Graduates / Post-Graduates (IT, Commerce, Science) with good academic records
RPA or intelligent automation certification is desirable
How we’ll support you
• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
💡 Quick Summary
Seeking a career-building opportunity? The Process Analyst RPA position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
