Process Associate | Voice

💰 ₹50,400 - ₹80,640 (Est.) 📍 Pune

Job Description

Job Title: Customer Support Executive - Health Insurance Process

Location: Magarpatta, Pune

Process: Health Insurance

Shifts: International Voice Process

Salary: Up to 30,000 INR Inhand

Immediate Joiner

We are hiring Customer Support Executives for one of the top multinational companies located in Magarpatta, Pune. Join our team and become part of an exciting Health Insurance process that offers growth opportunities and a competitive salary package.

Responsibilities:

- Handle customer inquiries regarding health insurance policies and services

- Provide accurate and timely information to customers, ensuring excellent service delivery

- Assist customers with claim filing, policy renewals, and other related processes

- Address customer concerns, resolve issues, and escalate complex cases when necessary

- Maintain customer records and ensure data accuracy

- Adhere to established company policies and procedures

- Meet or exceed defined performance metrics and quality standards

Requirements:

- Minimum 6 months of experience in an International Voice Process, preferably in a customer service role

- Excellent verbal and written communication skills in English

- Strong problem-solving abilities and a customer-centric approach

- Basic computer proficiency and familiarity with MS Office applications

- Ability to work in rotational shifts, including night shifts

Benefits:

- Competitive salary package up to 30,000 INR Inhand

- Opportunity to work with a top multinational company in Pune

- Comprehensive training and support to excel in the Health Insurance process

- Career growth and advancement opportunities

- Employee benefits and perks as per company policies

If you are a self-motivated individual with a passion for providing exceptional customer service and are ready to be part of a dynamic team, apply now! We are looking for immediate joiners to fill this exciting position. To apply, please send your updated resume to [email protected] with the subject line "Customer Support Executive - Health Insurance Process - Immediate Joiner."

Note: Only shortlisted candidates will be contacted for further selection processes.

Job Type: Full-time

Salary: Up to ₹30,000.00 per month

Benefits:
• Health insurance
• Provident Fund

Schedule:
• UK shift

Supplemental pay types:
• Joining bonus
• Overtime pay
• Performance bonus
• Shift allowance
• Yearly bonus

Experience:
• total work: 1 year (Preferred)

Speak with the employer
++1 8104+84618

💡 Quick Summary

Seeking a career-building opportunity? The Process Associate | Voice position is now open for candidates interested in the MIS Executive sector. This role in Pune offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.

Sponsored

Job Details

Company Name: Smart ES

Frequently Asked Questions

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The expected salary for Process Associate | Voice in Pune is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Process Associate | Voice is an on-site position based in Pune. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Process Associate | Voice. Previous experience in MIS Executive is a plus. Freshers may also apply depending on the employer's requirements.
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