Job Description
We are inviting applications for the role of Process Developer - Billing & Collections
Responsibilities
Collect the delinquent amount from the customer over the phone or take promises from them on making the payment
Cash management including detailing, application, transfers, write-off etc.
Make collection to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests also Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund and Follow up on customer/internal disputes, customer questions and working between departments to get a resolution
Provide payment plans basis customer requirement
Qualifications
Minimum qualifications
B.Com
Proven experience!
Ability to exercise sound judgement and decision-making skills
Excellent written and verbal communication and comprehension skills
Ability to work well under pressure and effectively handle multiple, concurrent demands and appropriately prioritize responsibilities
Preferred qualifications
Good customer handling skills
High Energy level!
Good knowledge of Excel
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
JobProcess Developer
Primary LocationIndia-Jaipur
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingMay 30, 2026, 1:37:56 AM
Unposting DateOngoing
Master Skills ListOperations
Job CategoryFull Time
💡 Quick Summary
Seeking a career-building opportunity? The Process Developer | Billing Collections position is now open for candidates interested in the Software Developer Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
