Job Description
Role/Job Title: Process Incharge-Servicing
Business: Business Banking
Function/ Department: 'Business Banking Operations
Place of work: Airoli
Job Purpose:
This position is responsible for managing all Service Related Activites raised by internal stakeholders. Candidate is required to understand the service request raised & get it processed withour any errors and within the stipulated TAT. The position requires very good analytical skills and understanding to the process as well as system for correct and timely catering the request
Roles & Responsibilities:
'1. Managing the team for processing the Service Request within the stipulated TAT with Nil Errors
2. Preperation and Circulation of Internal Servicing MIS.
3. Excellent knowledge of processes and systems for Business Banking functions with prior related experience of at least 3 years.
4. Have a sense of Time Management Skills which will enhance the Team management art
5. Excellent communication skills both written and verbal.
Secondary Responsibilities:
'1. Automation of Service Request from SFDC in CBS.
2. Preperation of presentations for internal reviews and data analysis for projects.
Managerial & Leadership Responsibilities:
'Handling team of experienced professionals from the industry.
Managing all team by giving them timely feedbacks & monitoring the quality of work by different ways & means
Key Success Metrics:
'Cases processed within the stipulated TAT with Nil Errors
Business: Business Banking
Function/ Department: 'Business Banking Operations
Place of work: Airoli
Job Purpose:
This position is responsible for managing all Service Related Activites raised by internal stakeholders. Candidate is required to understand the service request raised & get it processed withour any errors and within the stipulated TAT. The position requires very good analytical skills and understanding to the process as well as system for correct and timely catering the request
Roles & Responsibilities:
'1. Managing the team for processing the Service Request within the stipulated TAT with Nil Errors
2. Preperation and Circulation of Internal Servicing MIS.
3. Excellent knowledge of processes and systems for Business Banking functions with prior related experience of at least 3 years.
4. Have a sense of Time Management Skills which will enhance the Team management art
5. Excellent communication skills both written and verbal.
Secondary Responsibilities:
'1. Automation of Service Request from SFDC in CBS.
2. Preperation of presentations for internal reviews and data analysis for projects.
Managerial & Leadership Responsibilities:
'Handling team of experienced professionals from the industry.
Managing all team by giving them timely feedbacks & monitoring the quality of work by different ways & means
Key Success Metrics:
'Cases processed within the stipulated TAT with Nil Errors
💡 Quick Summary
Seeking a career-building opportunity? The Process Incharge|Servicing position is now open for candidates interested in the Bank Jobs sector. This role in Thane offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
