Process Lead Accounts Payable

Process Lead, Accounts Payable-()Job:FinancePrimary Location:Asia-India-ChennaiSchedule:Full-timeEmployee Status:PermanentPosting Date:27/Jun/2026, 2:28:3+ AMUnposting Date:OngoingRole Responsibilities Ensuring that an effective system of financial and operational controls are in place and is working as intended. Reviewing all assigned processes on an on-going basis to identify opportunities for quality and process improvement. Ensuring tools are implemented to measure and report on levels of customer satisfaction. Supervising the team, providing on-the-job and other training and ensuring all people related activities are recognized, rewarded in a timely and appropriate manner to retain key resources. Coordinating with other Team leaders of R2P and across the Global Finance Service functions to ensure co-operation and smooth operation. Monitoring to ensure that the standards of customer service provided by the unit consistently meet or exceed the requirements set under the Service Level Agreements agreed with the customers. Other Responsibilities Managing the assigned tasks professionally and efficiently as per the SLA and DOI. Ensuring total Customer Satisfaction by providing quality service that is error free and timely. To be Responsive to the needs of the Stake-holders at all times, effective and regular communication to be maintained. Our Ideal Candidate B.Com or similar degree About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we: Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum Flexible working options based around home and office locations, with flexible working patterns