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Acton ACT
50 km
jobs in Acton ACT
700+ jobs
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Employers: Post a Job
Kinetic IT
Job no: WWREQ0033307
Employment type: Full Time
Location: Canberra, Sydney, Melbourne
Categories: Service Management
Kinetic IT are currently recruiting for an experienced and motivated Process Manager to support a large-scale Federal Government customer in the CBD. As part of our national team, you’ll contribute to our enterprise Service Integration and Management (SIAM) framework, helping coordinate a complex, multi-vendor IT environment.
About the Role:
As a Process Manager, you will oversee and guide knowledge practices across the customer’s environment. You'll play a key role in creating, maintaining, and ensuring the quality of content is accurate, relevant and accessible – accountable for the definition, management, governance, and improvements, while also promoting shared understanding, governance, and consistent service delivery.
You’ll also can engage more broadly across ITSM or SIAM process areas, helping to shape integrated workflows, drive collaboration, ensure Service Request & Catalogue processes are effective and efficient, and bring clarity to service documentation and governance.
What You’ll Bring:
Active Australian Government Security Clearance (mandatory)
Proven experience working in ITSM environments, ideally within SIAM or multi-supplier models
Demonstrated focus on Service Request & Catalogue – Service Request & Catalogue maintenance ensuring it remains accurate and up-to-date and aligned with business needs and/or
Demonstrated experience with Service Level Management in a SIAM environment
Experience using ServiceNow or similar ITSM platforms to manage knowledge bases and document workflows
Strong documentation skills, with the ability to write clearly and structure information effectively
Confident communication skills with experience leading meetings and stakeholder engagement
Relevant certifications such as ITIL and/or SIAM Foundation, or willingness to obtain
About Kinetic IT:
Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.
For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.
Be You, Create the Future:
At Kinetic IT, we’re driven by a shared passion for technology, customer success, and community impact.
With over 1,500 talented people working across Australia, we deliver world-class capabilities with a local touch – helping shape the future of tech, here and beyond.
We value individuality and foster an inclusive culture where you’re safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do.
As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran-friendly employer.
The Kinetic IT Difference:
Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
Advance your career – Access new roles via our internal ‘Opportunity Marketplace’ careers hub.
Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting) and a variety of leave options (including paid parental leave and purchased leave) to suit your needs
Celebrate together – Social events, cultural celebrations, end-of-year functions, DEI belonging events and more.
Wellbeing matters – Health and wellness resources and events, free skin and health checks, free flu shots, tailored leave and support options, free and confidential EAP and access to Fitness Passport.
How To Apply:
Work with us as we bring technology to life. Apply today or send your CV direct to careers@kineticit.com.au.
You can learn more about our culture and crew online at kineticit.com.au.
Advertised: 26 Mar 2026 AUS Eastern Daylight Time
Applications close: 25 Apr 2026 AUS Eastern Standard Time
Start of main content
Job title, keywords or company
Acton ACT
50 km
jobs in Acton ACT
700+ jobs
Barista/All Rounder
Espresso Room
Canberra ACT 2600
Emergency Medicine CMO (Career Medical Officer) | 2h from Sydney
Mediix
Canberra ACT 2601
Crane Operators x 3 (Tower and Mobile)
Worksforyou
Canberra ACT
Manager - Governance & Risk - Canberra
KPMG Australia
Canberra ACT
Parental leave
Salary packaging
Support Worker -High Intensity
Iris Life Care
Phillip ACT 2606
Food and Beverage Attendant
Mr B Pastel
Belconnen ACT 2617
Free food
Qualified Educator - Bruce Ridge Early Childhood Centre
Capital Region Community Services
Bruce ACT
Employee assistance program
Salary packaging
Manicurist
Often responds within 5 days
UMI Nails
Dickson ACT 2602
Transportation links
Process Manager
Kinetic IT
Canberra ACT
Parental leave
Employee assistance program
Complimentary flu shots
Mine Infrastructure Superintendent
IBG
Canberra ACT
Design and Technology/Digital Technologies Teacher
Burgmann Anglican School
Gungahlin ACT 2912
On-site parking
Ukrainian Language teacher -ID: 1106362
Language Trainers
Canberra ACT
Fleet Manager
Poo Carters – Septic Pump Outs & Liquid Waste...
Majura ACT
Warehouse Assistant
KIMS TILING SUPPLIES
Fyshwick ACT 2609
Employee discount
Kitchen Attendant (casual)
MERCURE
Braddon ACT 2612
On-site parking
Kitchen Hand
Mr. Papa
Canberra ACT
FOH Team Member - 2 to 3 Days Per Week
L'épi Artisan Bakery
Canberra ACT
Free drinks
Professional development assistance
Free food
Employee discount
Operations Manager – (Part-Time, with Full-Time Potential)
Often responds within 4 days
Clean Green Strata
Canberra ACT 2601
Retail Team Member - Weston Creek
Often responds within 1 day
Ampol Retail Store
Weston ACT 2611
Baker – Gluten Free
Deeks Health Foods
Aranda ACT 2614
Employee discount
Marketing Specialist | Autosports Group
Autosports Group Limited
Fyshwick ACT 2609
Parental leave
Insurance services
Employee assistance program
Visited 3 hours ago
Baker
WildFlour Bakery Cafe
Fyshwick ACT 2609
Visited 3 hours ago
Cafe all rounder
bsquared espresso
Fyshwick ACT 2609
Urgently Looking For Residential Cleaners in Canberra!!!
My Cleaners Canberra
Canberra ACT
Dementia and Disability Care Worker
Community Home Australia
Canberra ACT
Free drinks
Professional development assistance
Employee mentoring program
Free food
Parental leave
Gym membership
People also searched:
Employers: Post a Job
Kinetic IT
Job no: WWREQ0033307
Employment type: Full Time
Location: Canberra, Sydney, Melbourne
Categories: Service Management
Kinetic IT are currently recruiting for an experienced and motivated Process Manager to support a large-scale Federal Government customer in the CBD. As part of our national team, you’ll contribute to our enterprise Service Integration and Management (SIAM) framework, helping coordinate a complex, multi-vendor IT environment.
About the Role:
As a Process Manager, you will oversee and guide knowledge practices across the customer’s environment. You'll play a key role in creating, maintaining, and ensuring the quality of content is accurate, relevant and accessible – accountable for the definition, management, governance, and improvements, while also promoting shared understanding, governance, and consistent service delivery.
You’ll also can engage more broadly across ITSM or SIAM process areas, helping to shape integrated workflows, drive collaboration, ensure Service Request & Catalogue processes are effective and efficient, and bring clarity to service documentation and governance.
What You’ll Bring:
Active Australian Government Security Clearance (mandatory)
Proven experience working in ITSM environments, ideally within SIAM or multi-supplier models
Demonstrated focus on Service Request & Catalogue – Service Request & Catalogue maintenance ensuring it remains accurate and up-to-date and aligned with business needs and/or
Demonstrated experience with Service Level Management in a SIAM environment
Experience using ServiceNow or similar ITSM platforms to manage knowledge bases and document workflows
Strong documentation skills, with the ability to write clearly and structure information effectively
Confident communication skills with experience leading meetings and stakeholder engagement
Relevant certifications such as ITIL and/or SIAM Foundation, or willingness to obtain
About Kinetic IT:
Kinetic IT is a leading Australian IT services provider specialising in Intelligent Workplace, Cloud, Cyber Security, Digital Infrastructure and IT Service Management. We are unlocking the potential of technology to enrich lives of Australian communities.
For more than 25 years, we’ve partnered with some of Australia’s most important organisations, helping them deliver essential services relied upon by our communities including government, critical infrastructure, education, law enforcement, defence, emergency services, utilities, and transport.
Be You, Create the Future:
At Kinetic IT, we’re driven by a shared passion for technology, customer success, and community impact.
With over 1,500 talented people working across Australia, we deliver world-class capabilities with a local touch – helping shape the future of tech, here and beyond.
We value individuality and foster an inclusive culture where you’re safe to be your best, real self. We tackle challenges together, celebrate success together, and make sure everyone feels valued, supported, and proud of the work they do.
As an equal opportunity employer, we welcome people of all abilities, backgrounds, cultures, and genders. We’re proud to be an Indigenous and Veteran-friendly employer.
The Kinetic IT Difference:
Growth-focused culture – Formal training, mentoring, vendor exam support, communities of practice and regular development reviews.
Advance your career – Access new roles via our internal ‘Opportunity Marketplace’ careers hub.
Flex your work – Hybrid options, flexible hours, mobility and part-time roles (customer needs permitting) and a variety of leave options (including paid parental leave and purchased leave) to suit your needs
Celebrate together – Social events, cultural celebrations, end-of-year functions, DEI belonging events and more.
Wellbeing matters – Health and wellness resources and events, free skin and health checks, free flu shots, tailored leave and support options, free and confidential EAP and access to Fitness Passport.
How To Apply:
Work with us as we bring technology to life. Apply today or send your CV direct to careers@kineticit.com.au.
You can learn more about our culture and crew online at kineticit.com.au.
Advertised: 26 Mar 2026 AUS Eastern Daylight Time
Applications close: 25 Apr 2026 AUS Eastern Standard Time
💡 Quick Summary
Seeking a career-building opportunity? The Process Manager position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.