Process Manager

About Mortgage Valuation Group (MVG)

Mortgage valuation Group (MVG) was conceived in 2002 with a view to monitor the risk related to real estate assets taken as collateral security

Independent structure:

MVG group has an independent structure reporting to CPG Head. The internal independent team plays a critical role in controlling the risk related to property valuation and almost every private finance player has their own internal team to monitor the risk related to real estate. The external agencies may come under the influence of customers and inflate the value or may collude with customer for fraud hence a check is required over them.

The MVG team apart from valuing the cases approves each and every report received from external agencies which keeps the agencies under check.

Background of Team:

The team comprises of 500 civil engineers and Architects hailing from some of the premier Institutes like IIT, BITS, NIT, NICMAR and other institutes. The role of civil engineers in Finance industry is well established now with almost every Private Bank and NBFC having group of civil engineers managing the risk related to real estate taken as collateral security while lending either to retail customers or to developers. The educational background facilitates performance of their roles in their function:

· Methods of valuation including application of right methodology based on property type and demand in market.

· Estimation and costing

· Avert frauds related to either overvaluation of properties or wrong identification.

· Understanding the critical documents required for property identification and establishing the correct identity and property extent at site.

· Ability to read and interpret the building plans approved by various Statutory bodies

· Ability to study and interpret local bye laws related to building rules issued by various govt. authorities like Development Authorities(DA), Corporations, Municipalities, Directorate of Town and country planning(DTCP) etc.

· Ability to understand and enforce applicability of changes in Real estate environment rules like RERA, Changes in Master plan etc.

· Capability to build an intelligence around changes in regulatory environment like risk of demolition, sealing or any other punitive action around properties taken as security by the Bank.

Responsibilities of Process Manager:

· Ensure processing of Vendor Bill & Vendor Management (Monitoring their training implementation schedule, Annual review closure & pending documentations)

· Coordinate with Team, Vendor & Accounts team for smooth processing of bills & resolve any issues in the same

· Reconciliation of Bills, GST queries.

· APF (Builder Projects)process follow up with Legal & FCPG through MIS and sharing status with various stakeholders

· Coordination with RM/TM for closure of APF queries and ensure APF code creation

· Query resolution for valuation cases with Business groups

· Sharing MIS trackers with business & internal team on Status of query

· Handling Central product team related queries and data requirements

· Attending Team calls of business/sales for case status and query understanding and resolution of queries

· Ensuring process improvements wherever suitable based on Manager/supervisor feedback.

Min Qualification:

· BCom, BAF, BA, BMS, BSc (IT, Computers) from reputed institutes with good academic scores or MBA from Tier 2/3 institutes