Job Description
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Process Manager - Outbound Sales
I
ICCS BPO
Mumbai, Maharashtra
Apply on LinkedIn
24 hours agoFull–time
Job Responsibilities:
1. Conceptualize/develop the sales strategy including offers, scripting, campaign timing process changes, etc.
2. Responsible to manage both outbound sales motion
3. Supervises AMs to achieve and exceed sales objectives
5. Creates an assertive sales culture and environment.
6. Sets and monitors Team metrics and goals
7. Works with Client to analyze sales training opportunities as well as, design, develop and deliver associate sales training
8. Participates in regular call monitoring for quality purposes and understanding of current business conditions and devising strategy and taking timely corrective actions based on understand of Data analysis.
+. Undertakes a range of activities and projects to deliver exceptional customer experience.
10. Develop, train and implement operational and sales tools for Team Leaders/AMs to utilize in day to day management of their teams
11. Excellent in attrition control.
Additional Information
Candidate should have at least 5-7 years outbound sales experience.
Should have at least 2-3 Years of experience as a Sales Manager
Process Manager - Outbound Sales
I
ICCS BPO
Mumbai, Maharashtra
Apply on LinkedIn
24 hours agoFull–time
Job Responsibilities:
1. Conceptualize/develop the sales strategy including offers, scripting, campaign timing process changes, etc.
2. Responsible to manage both outbound sales motion
3. Supervises AMs to achieve and exceed sales objectives
5. Creates an assertive sales culture and environment.
6. Sets and monitors Team metrics and goals
7. Works with Client to analyze sales training opportunities as well as, design, develop and deliver associate sales training
8. Participates in regular call monitoring for quality purposes and understanding of current business conditions and devising strategy and taking timely corrective actions based on understand of Data analysis.
+. Undertakes a range of activities and projects to deliver exceptional customer experience.
10. Develop, train and implement operational and sales tools for Team Leaders/AMs to utilize in day to day management of their teams
11. Excellent in attrition control.
Additional Information
Candidate should have at least 5-7 years outbound sales experience.
Should have at least 2-3 Years of experience as a Sales Manager
💡 Quick Summary
Seeking a career-building opportunity? The Process Manager | Outbound Sales position is now open for candidates interested in the BPO Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.