Process trainer | BPO GFL Recruitment Private Limited

Process Trainer-Quality & Training

Location: Mohali (Onsite)

Education And Skills

• Graduate/Post-graduate in relevant field.

• Min 2-3 years of process trainer or relevant experience.

• Professional & committed to work.

• Complete knowledge of the training domain in the Data Annotation field.

• Good knowledge of Data Labelling & Data Annotation

• Should have good knowledge regarding all sorts of training tools, methodology/feedback

delivery/BQM/TNI & etc.

• Should know Data Annotation/AI/ML/Data Processing/Data Labelling.

• Well Versed with 2D/3D photos & panoramas AI & Annotation Tools.

• Able to understand the instructions & able to convey the same to users.

Job Description

Role & responsibilities

• Create comprehensive training materials covering transaction monitoring, data processing, and

quality assurance.

• Conduct regular training sessions for new hires and ongoing training for existing team members.

• Educate team members on the importance of accurate data labeling and its impact on machine

learning model performance.

• Provide detailed guidelines and hands-on training to ensure high labeling accuracy.

• Stay informed about the latest developments in data processing and quality assurance.

• Revise training materials to incorporate new standards, technologies, and best practices.

• Assess the effectiveness of training programs through feedback, assessments, and performance

metrics.

• Make necessary improvements to training approaches and materials based on evaluation results.

• Foster a culture of continuous learning and improvement within the team.

• Collaborate with quality analysts and other stakeholders to identify training needs and address skill

gaps.

• Maintain detailed records of training sessions, participant progress, and feedback.

• Report on training outcomes and suggest actionable insights for improving quality assurance

processes.

Skills: training,data processing,quality assurance,bpo