Job Description
JindalX, part of OP Jindal Group, is a global service company creating success stories for over 20 years. We offer customized omnichannel customer experience management strategies that help our clients gain a competitive advantage with reduced operational costs. Our services and solutions include customer service, technical support, customer acquisition and retention, digital solutions, and data analytics & BI. We harness human potential and the power of technology (automation) to deliver exponential results for our business partners.
Role Description
This is a full-time on-site role for a Process Trainer in New Delhi. The Process Trainer will be responsible for training needs analysis, conducting new hire training, and improving the presentation skills of our associates. They will also need to have strong analytical and communication skills to regularly evaluate the effectiveness of our training programs and communicate with the management team.
Qualifications
• Training Needs Analysis and New Hire Training
• Presentation Skills and Communication Skills
• Analytical Skills
• Experience in developing and implementing training programs
• Effective time management and organizational skills
• Bachelor's degree in Training & Development, Education, Communications, or related field
• BPO Industry experience mandate as a trainer
• Minimum 1 years of experience
• looking only Delhi/NCR person.
• Salary up to 4.50 LPA
• Morning shift (Domestic process )
Relevant skills and qualifications that would be beneficial include experience in customer service or technical support, an advanced degree in Training and development or related field, and experience working with diverse cultural backgrounds.
Interested persons sharing the CV at [email protected]
💡 Quick Summary
Seeking a career-building opportunity? The Process Trainer position is now open for candidates interested in the Remote Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
