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Process Training Manager

BPO Jobs
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Process Training Manager

BPO Jobs
1 views

Description

Top MNC in Ranchi

Hiring Process Training Manager

Must be a tenured Deputy Manager Or Manager on Papers(Training)

Interested candidates can call at 8467054123 or mail cv at [email protected]

Roles & Responsibilities

 Identify and assess future and current training needs through job analysis, career paths, annual

performance appraisals and consultation with line managers

 Draw an overall or individualized training and development plan that addresses needs and expectations

 Conduct effective induction and orientation sessions

 Monitor and evaluate training program’s effectiveness, success and ROI periodically and report on them

 Develop/ enhance the current training methodologies/ framework

 Resolve any process related opportunities and tailor training programs as necessary

 Maintain a keen understanding of training trends, developments and best practices

 Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)

 Schedule training sessions, organizes information cascade and other interventions for team

 Review existing training materials and manuals to determine appropriateness and relevance and update accordingly

 Work with managers to address learning issues, instruction problems, or new educational needs

regarding specific employees or departments

Attributes

Company Name: International BPO

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    Listing location

    Ranchi, Jharkhand, India
    23.3700501, 85.3250387

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