Job Description
Full Job Description
Job description
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2026-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers shine brighter than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Processor Client Onboarding Account Opening GSC’s
Our Wealth and Personal Banking (WPB) customers have many financial needs in their life. HSBC helps them to meet these needs and WPB Operations makes it all happen. We provide a customer-centric banking experience across our retail products with the aim to make every transaction as seamless and intuitive as possible.
areas of banking.
WPB Operations is the largest business service within Operations, employing more than 10,500 colleagues in 3+ countries and territories. From cards and loan processing, account services and ATM operations to evaluating credit risks, deciding on mortgage approvals and delivering customer correspondence, the team provides a customer-centric experience across all areas of banking.
Responsibilities:
Acquire and update knowledge on procedures related to relevant process
Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks
Proactively identify issues, if any, and escalate Meet or exceed against the section average / PLA (whichever is higher) Ensure that the productivity & quality levels are achieved as per the standards sent for the process.
Demonstrate ways to improve customer service& increase productivity Assist line manager/supervisor with managing day-to-day operations and support peers on process if needed. Participate in team meeting / team activities and work towards sustaining team spirit. Demonstrate knowledge of features, benefits and procedures and take initiative to review daily process updates for defect free implementation.
To maintain HSBC internal and external control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
Observation & feedback by the immediate line & management team.
Requirements
Qualifications
Graduate in any discipline minimum. Higher qualification not a bar provided aspirations are commensurate with the position
Work experience not essential. Experience not a bar provided aspirations are commensurate with the position
Ability to speak and understand English fluently
Ability to write business letters and reports
Excellent conversational/ telephone skills
High level of listening skills
Ability to learn quickly, retain and transfer knowledge appropriately
Ability to understand and interpret numeric data
Ability to type quickly and accurately and manipulate data using a PC, keyboard and mouse
Flexibility to work in shifts
Ability to build rapport with and relate to a wider range of people
Committed to equal employment opportunities
Ability to maintain focus while working with voluminous data
Ability to multi task
Capability to work effectively under stress.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Electronic Data Processing (India) Private LTD
Job description
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2026-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers shine brighter than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Processor Client Onboarding Account Opening GSC’s
Our Wealth and Personal Banking (WPB) customers have many financial needs in their life. HSBC helps them to meet these needs and WPB Operations makes it all happen. We provide a customer-centric banking experience across our retail products with the aim to make every transaction as seamless and intuitive as possible.
areas of banking.
WPB Operations is the largest business service within Operations, employing more than 10,500 colleagues in 3+ countries and territories. From cards and loan processing, account services and ATM operations to evaluating credit risks, deciding on mortgage approvals and delivering customer correspondence, the team provides a customer-centric experience across all areas of banking.
Responsibilities:
Acquire and update knowledge on procedures related to relevant process
Work well independently; complete assigned tasks in the established timeframe as per the process benchmarks
Proactively identify issues, if any, and escalate Meet or exceed against the section average / PLA (whichever is higher) Ensure that the productivity & quality levels are achieved as per the standards sent for the process.
Demonstrate ways to improve customer service& increase productivity Assist line manager/supervisor with managing day-to-day operations and support peers on process if needed. Participate in team meeting / team activities and work towards sustaining team spirit. Demonstrate knowledge of features, benefits and procedures and take initiative to review daily process updates for defect free implementation.
To maintain HSBC internal and external control standards, including the timely implementation of internal and external audit points together with any issues raised by external regulators.
Observation & feedback by the immediate line & management team.
Requirements
Qualifications
Graduate in any discipline minimum. Higher qualification not a bar provided aspirations are commensurate with the position
Work experience not essential. Experience not a bar provided aspirations are commensurate with the position
Ability to speak and understand English fluently
Ability to write business letters and reports
Excellent conversational/ telephone skills
High level of listening skills
Ability to learn quickly, retain and transfer knowledge appropriately
Ability to understand and interpret numeric data
Ability to type quickly and accurately and manipulate data using a PC, keyboard and mouse
Flexibility to work in shifts
Ability to build rapport with and relate to a wider range of people
Committed to equal employment opportunities
Ability to maintain focus while working with voluminous data
Ability to multi task
Capability to work effectively under stress.
You’ll achieve more when you join HSBC.
www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by HSBC Electronic Data Processing (India) Private LTD
💡 Quick Summary
Seeking a career-building opportunity? The Processor Client Onboarding Account Opening GSC|s position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
