Job Description
The Product Analyst role on an agile product team contributes to the strategic development, ongoing feature refinement and execution of the Claims Disputes and Fraud Operations product roadmap. The Product Analyst is a catalyst for change, focusing on clean-sheet reinvention, driving towards continuous improvement, and ensuring measures of success are defined, measured, and value creation is demonstrated, acting with an entrepreneurial attitude with a strong sense of reliability and ownership.
Job Responsibilities
Responsible for E2E ownership of features from ideation through implementation and through maintenance and support.
Accountable for feature performance, which requires knowledge on how to pivot in order to meet business case goals.
Ability to see the big picture while having a deep knowledge into the owned feature. This is key to being successful prioritizing stories and determining the path to implementing features effectively.
Contribute to the strategic development, ongoing refinement & execution of the product roadmap.
Partner with senior product owners to progress the product roadmap; act as voice of the customer and drive product vision in forum when senior product owners are not present.
Manage existing product features and actively lead the research definition and development of new features to advance the product roadmap.
Facilitate & drive customer focused solutions across the organization in direct support of the Area Product Owner; working with legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap.
Continually drive product towards a meaningful balance between customer needs, business objectives and technical feasibility.
Write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member.
Attain/develop a depth of domain knowledge in order to evaluate current/future state business (and product) objectives and ensure target state architecture alignment with business capability needs, serving as subject matter expert with respect to major business processes and supporting applications/capabilities.
Collaborate closely with all team members including technology and architecture to define and elicit business needs; building to a comprehensive understanding the domain.
Build and maintain strong working relationships with multiple diverse stakeholders across JPMorgan Chase, and able to work independently and in a team environment
Required Qualifications, Skills and Capabilities
5 - 8+ years product management/program execution experience - including defining user experience needs, writing epics, stories, and acceptance criteria, creating product value propositions, developing features and benefits and developing roadmaps
Experience and comfort working within non-linear design and development processes
Experience in the design and development of product/service offerings that span multiple channels and form factors
Passion about delivering impactful user experiences to our customers and employees that create value and is outcome based
Demonstrated ability to remain productive, positive, and solution seeking while facing organizational change
Ability to synthesize large amounts of information to inform decisions in order to drive work forward
Ability to thrive in a fast-paced, collaborative and cross-functional environment
Ability to question, elicit, and drill down into both qualitative and quantitative data and concepts
Excellent written and verbal communication skills: able to present facts, thoughts, and ideas in a clear, concise, and convincing manner to senior stakeholders
Experience working in agile/scrum teams preferred
Exhibit an organized and systematic approach to problem solving, understanding of both design thinking and systems thinking
Minimum BS or equivalent level of education/experience required
Skills
Ability to drive Business Results and define and measure Value Creation.
Analytical Thinking and Problem Solving
Client and Customer Focus, experienced in research and analysis
Change Management
Verbal and Written Communication, experienced with Epics, Stories, Roadmaps
Teamwork and Leadership, Facilitation and Negotiation, Coaching and Mentorship, People Focus and Team Player
Innovation, Process Improvement, Creativity, and Clean-Sheet Reinvention
Risk Assessment and Control Management
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Job Responsibilities
Responsible for E2E ownership of features from ideation through implementation and through maintenance and support.
Accountable for feature performance, which requires knowledge on how to pivot in order to meet business case goals.
Ability to see the big picture while having a deep knowledge into the owned feature. This is key to being successful prioritizing stories and determining the path to implementing features effectively.
Contribute to the strategic development, ongoing refinement & execution of the product roadmap.
Partner with senior product owners to progress the product roadmap; act as voice of the customer and drive product vision in forum when senior product owners are not present.
Manage existing product features and actively lead the research definition and development of new features to advance the product roadmap.
Facilitate & drive customer focused solutions across the organization in direct support of the Area Product Owner; working with legal, risk, operations, design and technology teams to define, prioritize, deliver and align solutions to product vision and roadmap.
Continually drive product towards a meaningful balance between customer needs, business objectives and technical feasibility.
Write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member.
Attain/develop a depth of domain knowledge in order to evaluate current/future state business (and product) objectives and ensure target state architecture alignment with business capability needs, serving as subject matter expert with respect to major business processes and supporting applications/capabilities.
Collaborate closely with all team members including technology and architecture to define and elicit business needs; building to a comprehensive understanding the domain.
Build and maintain strong working relationships with multiple diverse stakeholders across JPMorgan Chase, and able to work independently and in a team environment
Required Qualifications, Skills and Capabilities
5 - 8+ years product management/program execution experience - including defining user experience needs, writing epics, stories, and acceptance criteria, creating product value propositions, developing features and benefits and developing roadmaps
Experience and comfort working within non-linear design and development processes
Experience in the design and development of product/service offerings that span multiple channels and form factors
Passion about delivering impactful user experiences to our customers and employees that create value and is outcome based
Demonstrated ability to remain productive, positive, and solution seeking while facing organizational change
Ability to synthesize large amounts of information to inform decisions in order to drive work forward
Ability to thrive in a fast-paced, collaborative and cross-functional environment
Ability to question, elicit, and drill down into both qualitative and quantitative data and concepts
Excellent written and verbal communication skills: able to present facts, thoughts, and ideas in a clear, concise, and convincing manner to senior stakeholders
Experience working in agile/scrum teams preferred
Exhibit an organized and systematic approach to problem solving, understanding of both design thinking and systems thinking
Minimum BS or equivalent level of education/experience required
Skills
Ability to drive Business Results and define and measure Value Creation.
Analytical Thinking and Problem Solving
Client and Customer Focus, experienced in research and analysis
Change Management
Verbal and Written Communication, experienced with Epics, Stories, Roadmaps
Teamwork and Leadership, Facilitation and Negotiation, Coaching and Mentorship, People Focus and Team Player
Innovation, Process Improvement, Creativity, and Clean-Sheet Reinvention
Risk Assessment and Control Management
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
💡 Quick Summary
Seeking a career-building opportunity? The Product Analyst | Claims| Disputes Fraud Operations position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.