Product Development Engineer

ZEISS is headquartered in Bengaluru and present in the fields of Industrial Quality Solutions, Research Microscopy Solutions, Medical Technology, Vision Care and Sports & Cine Optics.

We have 3 production facilities, a R&D center, Global IT services and about 40 Sales & Service offices in almost all Tier I and Tier II cities in India. With 2200+ employees and continued investments over 25 years in India, our success story in India is continuing at a rapid pace. Further information can be found on our website.

Purpose of the Job:

• Operate and program Bridge/Gantry Type CMMs for precise measurement tasks.

• Develop and optimize measurement programs using Calypso software.

• Proficiency in Calypso software for CMM programming is required.

• Troubleshoot and resolve issues related to measurement programs and software.

• Apply and interpret GD&T principles in measurement tasks, ensuring adherence to design specifications and tolerances.

• Engage with customers to understand their metrology requirements and provide tailored solutions.

• Application support and projects support across the Karnataka region. If required in other regions as well.

• Managing QEC Technical Activities.

• Discussion with Customer, Understand their Requirements and Execute accordingly.

• Provide onsite Software training to all new users.

• Provide technical advice and feasibility study for new customers and in turn-key projects.

• Communicating to Customer on day to day Basis, understanding their Pain Points, CMM Calypso Issues and Provide Solution.

• Manage escalations by collaborating with internal stakeholders and external stakeholders.

• Identify new areas of application of existing technologies across varied industries.

• Create a roadmap to farm existing customer accounts for post-sale revenue such as sale of accessories, software, software upgrades, etc.

• Execution of daily activities within time frame.

• Collaborate with the Enabling functions to ensure smooth functioning of the team and adequate support to conduct business.

• Create interest in Measuring Services for New/Old Customers on Regular Basis.

Requirements :

Education - Must hold a Diploma/Bachelors Degree in Mechanical/Mechatronics.

Work Experience 6-12 Years of Experience in Metrology Field knows a little about Zeiss Portfolio.