Job Description
Job Description: Job description - This position is with the SAAS division of Girnar Software Pvt. Ltd. Here we are building software products for MSME (Micro, Small and Medium Enterprise). These products enable business owners and their teams to achieve their professional goals with use of technology. We are a bunch of ambitious, customer centric, data centric and fun humans. - This role is about owning the automation of business processes for our clientsExperience Range: 0 - 3 years Educational Qualifications: Any graduation, Job Responsibilities: Job responsibilities - Learn the usage of in house automation tool (Zigchat)Understand the business process of the client and prepare flowchart or workflow diagrams to describe these business processesIdentify the third party integrations and reporting requirements to achieve complete automation of the client’s business processesBreak down the workflow into smaller use cases and configure the same into an automation tool (Zigchat). Provide effort estimation, challenges in meeting customer requirementsDevelop test cases for different scenarios of use cases and execute test cases using automation.Update progress and share status report using a project management tool like JIRASkills Required: Spreadsheets, - BCA or BTech Student or relevant internship / work experience of 0 to 2 yearsJob Code: KL-AGPQ8QUM About Us - India’s largest auto-tech company and a one stop shop for an integrated auto- We are looking for Tigers to roar! - If you believe you’re born to innovate great things. Well, you have come to the right place.Why Us? Organization: 1. Largest online auto platform and only company providing end-to-end customer value proposition for automotive purchase 2. Phenomenal growth story: Net Revenue grew 45% y-o-y in Q4FY21; Series E funded; recently entered the Unicorn club Role: 1. Opportunity to make a real difference supplemented by great camaraderie, autonomy at work and super-fast speed to action 2. Avenues to explore self-interests / strengths and land in the right role Leadership: 1. Humble, Capable and visionary leadership 2. Top-notch Advisory Board Culture: 1. High on meritocracy: You hustle, you perform, you get rewarded 2. Deep rooted values (DELITE - Decisive, Empathy, Lean, Innovative, Trustworthy, Excellent Customer Service
💡 Quick Summary
Seeking a career-building opportunity? The Product Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.