Job Description
Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Product Lead, FinTech & Strategic Programs
Market Offering Management
Specific to this role, the core scope is Lending, Originations and Digital or combination as market / opportunities require. Also in scope of this role, will be strategic programs that are determined critical to the business strategy & success.
Be accountable from conception through end of life for a specific market offering, including product definition, business case support, delivery alignment, commercialisation, sales support etc.,.
Manage the product lifecycle process inclusive of product commercialization tasks required to bring offering to market successfully, aligned to business revenue & OI objectives.
Leads the analysis and development of sales solutions to meet market / client demand that is commercially viable, including acting as the primary program representative of the initiative to all stakeholders.
Work collaboratively across Sales, Marketing, Legal, Compliance, Finance, Account Management, Technology both APAC & globally, to build understanding and input on decisions to drive product offerings
Engage with the APAC & global product owners on market requirements, backlog, demand pipeline, roadmap, etc., meeting / exceeding revenue and OI objectives.
Support / Prepare market specific marketing, training & educational briefs, to drive scalable success across BU's.
Define & communicate release plans, capability briefs, client value propositions, etc., with a clear focus on Customer excellence & success
Sales Solutions
Support sales to qualify opportunities for the offering (Processing. Managed Service or License).
Develop, package and deliver client specific value propositions for each opportunity.
Define, establish & support Product Demos, PoCs
Support RFI's, RFP and RFQ responses, integrating with cross-functional partnership
Supports the deal with cross-functional partnership covering compliance, legal, HR, Marketing, CSR, FTS and CIO functions
Support the handover from sales closure to project delivery ensuring that scope, Terms and timelines are clearly understood
Service Assurance
Define, measure, maintain client focused 'Service Metrics' across all market offerings
Define and manage continuous improvement programs, that integrate to Product investments, improved Service capabilities, client success metrics
Ensure product service metrics are met / exceeded for all clients, delivering an excellent client experience
General
Ability to work in a highly matrixed global organisation
Ability to drive and support initiatives independently
Develop trusted partnership relationships, through positive interactions both internal and external
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation.
Our commitment to Diversity and Inclusion:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won't ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won't send you a check to cash on Fiserv's behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.
5.00-7.00 Years
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Product Lead, FinTech & Strategic Programs
Market Offering Management
Specific to this role, the core scope is Lending, Originations and Digital or combination as market / opportunities require. Also in scope of this role, will be strategic programs that are determined critical to the business strategy & success.
Be accountable from conception through end of life for a specific market offering, including product definition, business case support, delivery alignment, commercialisation, sales support etc.,.
Manage the product lifecycle process inclusive of product commercialization tasks required to bring offering to market successfully, aligned to business revenue & OI objectives.
Leads the analysis and development of sales solutions to meet market / client demand that is commercially viable, including acting as the primary program representative of the initiative to all stakeholders.
Work collaboratively across Sales, Marketing, Legal, Compliance, Finance, Account Management, Technology both APAC & globally, to build understanding and input on decisions to drive product offerings
Engage with the APAC & global product owners on market requirements, backlog, demand pipeline, roadmap, etc., meeting / exceeding revenue and OI objectives.
Support / Prepare market specific marketing, training & educational briefs, to drive scalable success across BU's.
Define & communicate release plans, capability briefs, client value propositions, etc., with a clear focus on Customer excellence & success
Sales Solutions
Support sales to qualify opportunities for the offering (Processing. Managed Service or License).
Develop, package and deliver client specific value propositions for each opportunity.
Define, establish & support Product Demos, PoCs
Support RFI's, RFP and RFQ responses, integrating with cross-functional partnership
Supports the deal with cross-functional partnership covering compliance, legal, HR, Marketing, CSR, FTS and CIO functions
Support the handover from sales closure to project delivery ensuring that scope, Terms and timelines are clearly understood
Service Assurance
Define, measure, maintain client focused 'Service Metrics' across all market offerings
Define and manage continuous improvement programs, that integrate to Product investments, improved Service capabilities, client success metrics
Ensure product service metrics are met / exceeded for all clients, delivering an excellent client experience
General
Ability to work in a highly matrixed global organisation
Ability to drive and support initiatives independently
Develop trusted partnership relationships, through positive interactions both internal and external
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
What you should know about us:
Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE™ 500 company, one of Fast Company's Most Innovative Companies, and a top scorer on Bloomberg's Gender-Equality Index, we are committed to excellence and purposeful innovation.
Our commitment to Diversity and Inclusion:
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.
Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won't ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won't send you a check to cash on Fiserv's behalf.
If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.
5.00-7.00 Years
💡 Quick Summary
Seeking a career-building opportunity? The Product Lead| FinTech Strategic Programs position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
