Job Description
Product Manager for Credit Cards will be responsible for managing premium credit card
Key Accountabilities, KPIs and Job Responsibilities:
Following are the key deliverables for the role where the candidate will assist his/her leader in achieving the aforesaid objective:
Product Framework
Configure and drive product CVP
Drive Card activation and onward customer engagement
Build multi-channel capabilities like Mobile App , Web page, IVR etc
Work closely with technology team for enabling various engagement platforms
Customer experience & service
Build frictionless customer interface for complaints and requests
Build the team to deliver sales, drive customer experience , revenue
Interact closely with service team for service to sales
P&L monitoring
Will closely review P&L and drive key revenue & cost items to optimize the same.
Stakeholder & vendor management
Will liase with vendor partners to drive business goals
Work with internal stakeholders – Technology, Risk, Compliance, Operations, Collections, Audit and Service.
Key Accountabilities, KPIs and Job Responsibilities:
Following are the key deliverables for the role where the candidate will assist his/her leader in achieving the aforesaid objective:
Product Framework
Configure and drive product CVP
Drive Card activation and onward customer engagement
Build multi-channel capabilities like Mobile App , Web page, IVR etc
Work closely with technology team for enabling various engagement platforms
Customer experience & service
Build frictionless customer interface for complaints and requests
Build the team to deliver sales, drive customer experience , revenue
Interact closely with service team for service to sales
P&L monitoring
Will closely review P&L and drive key revenue & cost items to optimize the same.
Stakeholder & vendor management
Will liase with vendor partners to drive business goals
Work with internal stakeholders – Technology, Risk, Compliance, Operations, Collections, Audit and Service.
💡 Quick Summary
Seeking a career-building opportunity? The Product Manager| Credit Card position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
