Job Description
Product Manager for Credit Cards will be responsible for managing premium credit card
Key Accountabilities, KPIs And Job Responsibilities
Following are the key deliverables for the role where the candidate will assist his/her leader in achieving the aforesaid objective:
Product Framework
• Configure and drive product CVP
• Drive Card activation and onward customer engagement
• Build multi-channel capabilities like Mobile App , Web page, IVR etc
• Work closely with technology team for enabling various engagement platforms
Customer Experience & Service
• Build frictionless customer interface for complaints and requests
• Build the team to deliver sales, drive customer experience , revenue
• Interact closely with service team for service to sales
P&L monitoring
• Will closely review P&L and drive key revenue & cost items to optimize the same
Stakeholder & vendor management
• Will liase with vendor partners to drive business goals
• Work with internal stakeholders – Technology, Risk, Compliance, Operations, Collections, Audit and Service
Regulatory compliance and assessment
• Ensure adherence to regulatory guidelines for all card related parameters
• Ensure compliance of card network guidelines
Experience
• Minimum experience of 4 years with 2 years in credit cards
• Conversant with card systems on originations, card management and interface with other linked systems
• Good analytical skills to plan and execute portfolio campaigns
• Goodpresentation skills (conversant with MS Office)
Education / Preferred Qualifications
• MBA Degree/PGDM from a recognized university
• Specialization in Digital Payments will be an added advantage
Core Competencies
Competencies, traits & desired levels of proficiency:
• Expertise in understanding End to End Credit Card Lifecycle
• Functional Understanding of different system involved in Credit Card Ecosystem
• Collaborative and Customer Obsessed
• Very good communication skills
• Aptitude for Risk identification & mitigation
• Lateral thinking, Negotiation & Interpersonal Influencing skills
Work Relationship
• Reporting to Credit cards head
• Working with Technology , Operations, Service ,vendor(s), Compliance, Risk, Consumer Banking Product & distribution teams,
• Interactions w/direct reports of Heads of Departments and others defined from time to time
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Primary Location
India-Maharashtra-Mumbai
Job
Product Management
Schedule
Regular
Job Type
Full-time
Job Posting
Jan 20, 2026, 11:54:04 AM
Key Accountabilities, KPIs And Job Responsibilities
Following are the key deliverables for the role where the candidate will assist his/her leader in achieving the aforesaid objective:
Product Framework
• Configure and drive product CVP
• Drive Card activation and onward customer engagement
• Build multi-channel capabilities like Mobile App , Web page, IVR etc
• Work closely with technology team for enabling various engagement platforms
Customer Experience & Service
• Build frictionless customer interface for complaints and requests
• Build the team to deliver sales, drive customer experience , revenue
• Interact closely with service team for service to sales
P&L monitoring
• Will closely review P&L and drive key revenue & cost items to optimize the same
Stakeholder & vendor management
• Will liase with vendor partners to drive business goals
• Work with internal stakeholders – Technology, Risk, Compliance, Operations, Collections, Audit and Service
Regulatory compliance and assessment
• Ensure adherence to regulatory guidelines for all card related parameters
• Ensure compliance of card network guidelines
Experience
• Minimum experience of 4 years with 2 years in credit cards
• Conversant with card systems on originations, card management and interface with other linked systems
• Good analytical skills to plan and execute portfolio campaigns
• Goodpresentation skills (conversant with MS Office)
Education / Preferred Qualifications
• MBA Degree/PGDM from a recognized university
• Specialization in Digital Payments will be an added advantage
Core Competencies
Competencies, traits & desired levels of proficiency:
• Expertise in understanding End to End Credit Card Lifecycle
• Functional Understanding of different system involved in Credit Card Ecosystem
• Collaborative and Customer Obsessed
• Very good communication skills
• Aptitude for Risk identification & mitigation
• Lateral thinking, Negotiation & Interpersonal Influencing skills
Work Relationship
• Reporting to Credit cards head
• Working with Technology , Operations, Service ,vendor(s), Compliance, Risk, Consumer Banking Product & distribution teams,
• Interactions w/direct reports of Heads of Departments and others defined from time to time
Business Function
As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you.
Primary Location
India-Maharashtra-Mumbai
Job
Product Management
Schedule
Regular
Job Type
Full-time
Job Posting
Jan 20, 2026, 11:54:04 AM
💡 Quick Summary
Seeking a career-building opportunity? The Product Manager| Credit Card position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
