Job Description
As our business continues to grow and evolve more quickly on various fronts, this has impacted the way we support and interact with our clients and enable our products. In order to support and keep up with demands, the Client Service and Implementations (CS&I) team is on a multi-year journey to transform and deliver scalable client and product onboarding capabilities and modernizing our overall technology stack and infrastructure.
Role
Business Process Product Manager will be responsible for structuring the core foundation workflow which enables end-to-end product configuration for client and product onboarding including rules and controls. This role will be responsible for structuring a large amount of information within a process framework using a process/workflow software to create process models which can be simulated, executed and analyzed directly by the business. This role will work with the CSI organization to find areas where performance or processes can be improved, and help them develop strategies to stay competitive in the business.
Key responsibilities
Assess business requirements and make evidence-based recommendations to support workflow/process improvements
Assess and evaluate product needs, internal workflows and business processes.
Analyze data, reports and create process maps, incorporating and providing recommendations
Drive the design and development of new solutions and make adjustments to development plans as needed to facilitate a successful new product rollout
Ensure the new solution is built in modular / scalable way in order to build out the framework supporting all products and personas
Document business process modelling activities for future reference
Monitor detailed business analyses and collaborate with business and technology leaders to create new process designs
Interpret complex data and business metrics for relevant stakeholders
Interact directly with a globally disbursed team of developers, create user stories and prioritize requirements with an agile approach
Proactively identify issues and own resolutions end-to-end
Excellent interpersonal and communication skills, report writing abilities, an aptitude for analyzing data, and great business acumen
Roles and responsibilities
7+ years of total professional experience with 3+ years directly in product management
Examine emerging business best practices and technological developments that can help to automate and streamline processes to help businesses perform more efficiently
Gather information through process mapping, flow-charting, and workshops to determine and develop improved process engineering
Partner with business stakeholders to determine the business goals that clients want to achieve with the workflow
Experience and passion for developing new solutions
Innovative, curious and client centric mindset
Ownership mentality with ability to breakdown barriers to achieve results
Ability to lead in highly collaborative environment
Solution oriented and results driven with demonstrated drive to meet objectives
Successful track record demonstrating a high level of personal initiative, setting and achieving challenging goals and demonstrating entrepreneurial leadership
Thrives in fast-paced environment and can manage and execute across competing deliverables
Fast learner who can operate in an ambiguous environment
Conduct meetings with different stakeholders re operational processes, and analyze, build and reengineer
Communicate with business, product owners and tech to ensure that workflow is consistently applied to meet business needs and potential risks are mitigated
Gather data, analyze, and make recommendations to meet product objectives, prepare presentations
Demonstrated ability to create and maintain long-lasting and healthy relationships with partners
Ability to easily switch priorities and day to day activities based on company's needs
Demonstrate creative problem solving and solid judgment/decision making
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Role
Business Process Product Manager will be responsible for structuring the core foundation workflow which enables end-to-end product configuration for client and product onboarding including rules and controls. This role will be responsible for structuring a large amount of information within a process framework using a process/workflow software to create process models which can be simulated, executed and analyzed directly by the business. This role will work with the CSI organization to find areas where performance or processes can be improved, and help them develop strategies to stay competitive in the business.
Key responsibilities
Assess business requirements and make evidence-based recommendations to support workflow/process improvements
Assess and evaluate product needs, internal workflows and business processes.
Analyze data, reports and create process maps, incorporating and providing recommendations
Drive the design and development of new solutions and make adjustments to development plans as needed to facilitate a successful new product rollout
Ensure the new solution is built in modular / scalable way in order to build out the framework supporting all products and personas
Document business process modelling activities for future reference
Monitor detailed business analyses and collaborate with business and technology leaders to create new process designs
Interpret complex data and business metrics for relevant stakeholders
Interact directly with a globally disbursed team of developers, create user stories and prioritize requirements with an agile approach
Proactively identify issues and own resolutions end-to-end
Excellent interpersonal and communication skills, report writing abilities, an aptitude for analyzing data, and great business acumen
Roles and responsibilities
7+ years of total professional experience with 3+ years directly in product management
Examine emerging business best practices and technological developments that can help to automate and streamline processes to help businesses perform more efficiently
Gather information through process mapping, flow-charting, and workshops to determine and develop improved process engineering
Partner with business stakeholders to determine the business goals that clients want to achieve with the workflow
Experience and passion for developing new solutions
Innovative, curious and client centric mindset
Ownership mentality with ability to breakdown barriers to achieve results
Ability to lead in highly collaborative environment
Solution oriented and results driven with demonstrated drive to meet objectives
Successful track record demonstrating a high level of personal initiative, setting and achieving challenging goals and demonstrating entrepreneurial leadership
Thrives in fast-paced environment and can manage and execute across competing deliverables
Fast learner who can operate in an ambiguous environment
Conduct meetings with different stakeholders re operational processes, and analyze, build and reengineer
Communicate with business, product owners and tech to ensure that workflow is consistently applied to meet business needs and potential risks are mitigated
Gather data, analyze, and make recommendations to meet product objectives, prepare presentations
Demonstrated ability to create and maintain long-lasting and healthy relationships with partners
Ability to easily switch priorities and day to day activities based on company's needs
Demonstrate creative problem solving and solid judgment/decision making
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
💡 Quick Summary
Seeking a career-building opportunity? The Product Manager | VP position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.