Job Description
Product Owner – II
Reports To
Director Technology
Location
Sysco Canada
Type
Full Time, Permanent
Closing Date
June 13, 2026
Salary Range
$54,431-$112,865
Company Overview
Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.
With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2026 that ended July 2, 2026, the company generated sales of more than $68 billion USD.
Sysco, one of Canada’s Best Employers 2026, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.
Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?
For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada
For a full list of opportunities, visit www.sysco.ca/careers
Role:
Product Owner II ensures alignment between product development and business goals by managing the product backlog and prioritizing valuable features. They translate high-level objectives into detailed user stories for the development team, providing clear acceptance criteria. Acting as a liaison between stakeholders and the team, they ensure smooth communication and understanding during sprint planning. The Product Owner approves completed work to meet expectations while continuously gathering feedback to refine the product. Collaboration and regular feedback loops help maintain quality and drive improvements. They balance short-term tasks with the long-term product vision.
Role Responsibilities:
Define Product Vision: Clearly articulates the product vision and ensures it aligns with business goals.
Manages Product Backlog: Maintains and prioritizes the product backlog, ensuring it reflects the most valuable features.
Writes User Stories: Breaks down high-level product requirements into detailed user stories with clear acceptance criteria.
Sprint Planning: Collaborates with the Scrum team during sprint planning to ensure understanding of the product backlog items.
Stakeholder Communication: Acts as the primary contact for stakeholders, gathering requirements and keeping them informed of progress.
Backlog Refinement: Regularly refines and reprioritizes the product backlog based on feedback and evolving requirements.
Acceptance Testing: Defines and approves the acceptance criteria for each backlog item, ensuring delivered features meet expectations.
Roadmap Planning: Assists in developing and communicating the product roadmap to ensure long-term alignment with strategic objectives.
Prioritization: Makes data-driven decisions to prioritize features, balancing technical needs and business requirements.
Sprint Reviews: Participates in sprint reviews to assess progress, gathers feedback, and ensures continuous improvement.
Team Collaboration: Works closely with the Scrum team to clarify objectives, resolves questions, and supports development efforts.
Risk Management: Identifies potential risks to product development and works proactively to mitigate them.
Customer Advocacy: Represents the voice of the customer in all product-related discussions, ensuring their needs are reflected in the product.
Monitor Market Trends: Stays informed about industry trends, competitor products, and market needs to drive product innovation.
Continuous Improvement: Drives continuous improvement in both the product and development processes, seeking efficiency and quality.
Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their supervisor.
Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
Performs other duties as assigned.
Qualifications/Skills/Job Requirements (About you):
Mandatory Experience:
Minimum: 2-4 years of experience in product management, business analysis, or related roles, with hands-on exposure to Agile/Scrum environments.
Preferred: Proven experience managing a product backlog and leading sprint planning meetings.
Practical Training: Strong practical experience in stakeholder management and backlog refinement.
Exposure: Exposure to end-to-end product development, balancing technical and business priorities.
Learning: Capable of managing more complex products, with opportunities for deeper engagement in strategic decision-making.
Minimum: Bachelor’s degree in business, computer science, or related area, or deep business experience with 2+ years of product or project experience.
Preferred: Certification in Agile or Scrum (e.g., CSPO, PMI-ACP) and additional training in product management.
Knowledge Base: Solid understanding of management principles, industry standards, and Agile practices, with demonstrated skills in product ownership.
Proficient in Agile frameworks and product management tools (e.g., Jira, Confluence), with experience in user story creation and backlog prioritization.
Strong analytical and problem-solving skills, with a good understanding of the product lifecycle and customer needs.
Moderate technical knowledge relevant to the industry, enabling effective collaboration with development teams.
Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.
External candidates submit cover letter & resume via www.sysco.ca/careers
Our Purpose:
Connecting the world to share food and care for one another
Our Mission:
Delivering success for our customers through industry-leading people, products and solutions
Our Identity:
Together we define our future of foodservice and supply chain
Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.
Here’s a sample of the many benefits Sysco colleagues enjoy:
Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Colleague Resource Groups
(benefits may vary based on location or bargaining unit)
Reports To
Director Technology
Location
Sysco Canada
Type
Full Time, Permanent
Closing Date
June 13, 2026
Salary Range
$54,431-$112,865
Company Overview
Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.
With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2026 that ended July 2, 2026, the company generated sales of more than $68 billion USD.
Sysco, one of Canada’s Best Employers 2026, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.
Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?
For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada
For a full list of opportunities, visit www.sysco.ca/careers
Role:
Product Owner II ensures alignment between product development and business goals by managing the product backlog and prioritizing valuable features. They translate high-level objectives into detailed user stories for the development team, providing clear acceptance criteria. Acting as a liaison between stakeholders and the team, they ensure smooth communication and understanding during sprint planning. The Product Owner approves completed work to meet expectations while continuously gathering feedback to refine the product. Collaboration and regular feedback loops help maintain quality and drive improvements. They balance short-term tasks with the long-term product vision.
Role Responsibilities:
Define Product Vision: Clearly articulates the product vision and ensures it aligns with business goals.
Manages Product Backlog: Maintains and prioritizes the product backlog, ensuring it reflects the most valuable features.
Writes User Stories: Breaks down high-level product requirements into detailed user stories with clear acceptance criteria.
Sprint Planning: Collaborates with the Scrum team during sprint planning to ensure understanding of the product backlog items.
Stakeholder Communication: Acts as the primary contact for stakeholders, gathering requirements and keeping them informed of progress.
Backlog Refinement: Regularly refines and reprioritizes the product backlog based on feedback and evolving requirements.
Acceptance Testing: Defines and approves the acceptance criteria for each backlog item, ensuring delivered features meet expectations.
Roadmap Planning: Assists in developing and communicating the product roadmap to ensure long-term alignment with strategic objectives.
Prioritization: Makes data-driven decisions to prioritize features, balancing technical needs and business requirements.
Sprint Reviews: Participates in sprint reviews to assess progress, gathers feedback, and ensures continuous improvement.
Team Collaboration: Works closely with the Scrum team to clarify objectives, resolves questions, and supports development efforts.
Risk Management: Identifies potential risks to product development and works proactively to mitigate them.
Customer Advocacy: Represents the voice of the customer in all product-related discussions, ensuring their needs are reflected in the product.
Monitor Market Trends: Stays informed about industry trends, competitor products, and market needs to drive product innovation.
Continuous Improvement: Drives continuous improvement in both the product and development processes, seeking efficiency and quality.
Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Is willing to work safely with minimal environmental impact and understands the importance of reporting all hazards, incidents, and environmental spills immediately to their supervisor.
Understands that they play an integral role in their own safety and that of their colleagues and is willing to speak out when hazards are present.
Performs other duties as assigned.
Qualifications/Skills/Job Requirements (About you):
Mandatory Experience:
Minimum: 2-4 years of experience in product management, business analysis, or related roles, with hands-on exposure to Agile/Scrum environments.
Preferred: Proven experience managing a product backlog and leading sprint planning meetings.
Practical Training: Strong practical experience in stakeholder management and backlog refinement.
Exposure: Exposure to end-to-end product development, balancing technical and business priorities.
Learning: Capable of managing more complex products, with opportunities for deeper engagement in strategic decision-making.
Minimum: Bachelor’s degree in business, computer science, or related area, or deep business experience with 2+ years of product or project experience.
Preferred: Certification in Agile or Scrum (e.g., CSPO, PMI-ACP) and additional training in product management.
Knowledge Base: Solid understanding of management principles, industry standards, and Agile practices, with demonstrated skills in product ownership.
Proficient in Agile frameworks and product management tools (e.g., Jira, Confluence), with experience in user story creation and backlog prioritization.
Strong analytical and problem-solving skills, with a good understanding of the product lifecycle and customer needs.
Moderate technical knowledge relevant to the industry, enabling effective collaboration with development teams.
Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.
External candidates submit cover letter & resume via www.sysco.ca/careers
Our Purpose:
Connecting the world to share food and care for one another
Our Mission:
Delivering success for our customers through industry-leading people, products and solutions
Our Identity:
Together we define our future of foodservice and supply chain
Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.
Here’s a sample of the many benefits Sysco colleagues enjoy:
Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Colleague Resource Groups
(benefits may vary based on location or bargaining unit)
💡 Quick Summary
Seeking a career-building opportunity? The Product Owner position is now open for candidates interested in the Admin Executive sector. This role in Calgary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
