Job Description
The Role Responsibilities
Strategy
• Standard Chartered Bank has created a CCIB mobile app as part of the S2B omni-channel offering strategy to facilitate ease of accessing S2B on-the-go for our CCIB clients. The mobile app is live in 47 markets, and we will continue leveraging on it to build out the product offerings in our ecosystem to create value for our clients and our business, while positioning SCB as the most client-centric and innovative corporate and institutional bank.
Business
• As a Product Owner of the CCIB Mobile App, you will report to the Chief Product Owner, Mobile and drive the execution of the vision & strategy for the CCIB mobile app. He/She should have strong domain knowledge of mobile banking and the digital landscape. You will work with talented team members across CCIB Product Management, CCIB Technology, CCIB Technology, communications team, client service partners and coverage teams to drive the delivery. You will be required to push the boundaries by bringing in new ideas/solutions that will take the Banks' digital capabilities to our clients. Strong initiation, communication and collaboration skills are also key for success in this role.
Processes
Key Responsibilities
• Define the vision, strategy, and roadmap for the CCIB mobile app and work alongside stakeholders to drive the delivery of it.
• Manage, plan, and drive the CCIB mobile product backlog, from initial conceptualisation, design, implementation, and launch.
• Be able to communicate well with business analysts in translating business requirements, uses cases into user stories through JIRA / confluence.
• Engage with business and country stakeholders to lead and run prioritisation sessions of product features and country nuances through weekly/monthly LUW, Refinement forums sessions.
• Lead and manage the grooming sessions with Technology teams, evaluation solutions proposed by Tech team, vendors and ensure the best of class methodologies are deployed to achieve the business objectives.
• Work with stakeholders towards delivery of VCO targets/KPIs for Mobile app including penetration and adoption metrics
• Conduct/manage user acceptance tests (UAT, PVT, pilot testing) to support commercialisation of the mobile app onto IOS/Android app stores.
• Ensure smooth rollout and adoption of the mobile app, manage pre and post implementation activities, conduct training and commercialization sessions with client service partners and coverage teams.
• Work closely with commercialization and support centre product teams to manage the mobile app artefacts, ensure that materials are up to date and relevant based on latest developments.
• Maintain close working relationship with Tech team (dev, support) to resolve defects/issues relating to mobile app.
• Engage actively with the product, implementation & client management, legal, compliance, operations and sales teams to create awareness of the app features and encourage a participative attitude to elicit business and client participation and ensure overall success of the mobile app delivery. Our Ideal Candidate
• Self-starter with initiative
• Possess relevant working experience (Scrum Product Owner and/ or Design Thinking, AGILE methodology certifications would be preferred)
• Familiar with digital and mobile development and trends with an eye for details and appreciation of design thinking / human centre design principles.
• Proven experience in online/mobile banking product development with good understanding of the digital payment capabilities / ecosystems.
• Must demonstrate strong analytical, problem solving, communication skills. Able to think out of the box.
• Proficient in presentation deck preparation (using pptx and other visual tools)
• Team player and work well under pressure and with deadlines
Strategy
• Standard Chartered Bank has created a CCIB mobile app as part of the S2B omni-channel offering strategy to facilitate ease of accessing S2B on-the-go for our CCIB clients. The mobile app is live in 47 markets, and we will continue leveraging on it to build out the product offerings in our ecosystem to create value for our clients and our business, while positioning SCB as the most client-centric and innovative corporate and institutional bank.
Business
• As a Product Owner of the CCIB Mobile App, you will report to the Chief Product Owner, Mobile and drive the execution of the vision & strategy for the CCIB mobile app. He/She should have strong domain knowledge of mobile banking and the digital landscape. You will work with talented team members across CCIB Product Management, CCIB Technology, CCIB Technology, communications team, client service partners and coverage teams to drive the delivery. You will be required to push the boundaries by bringing in new ideas/solutions that will take the Banks' digital capabilities to our clients. Strong initiation, communication and collaboration skills are also key for success in this role.
Processes
Key Responsibilities
• Define the vision, strategy, and roadmap for the CCIB mobile app and work alongside stakeholders to drive the delivery of it.
• Manage, plan, and drive the CCIB mobile product backlog, from initial conceptualisation, design, implementation, and launch.
• Be able to communicate well with business analysts in translating business requirements, uses cases into user stories through JIRA / confluence.
• Engage with business and country stakeholders to lead and run prioritisation sessions of product features and country nuances through weekly/monthly LUW, Refinement forums sessions.
• Lead and manage the grooming sessions with Technology teams, evaluation solutions proposed by Tech team, vendors and ensure the best of class methodologies are deployed to achieve the business objectives.
• Work with stakeholders towards delivery of VCO targets/KPIs for Mobile app including penetration and adoption metrics
• Conduct/manage user acceptance tests (UAT, PVT, pilot testing) to support commercialisation of the mobile app onto IOS/Android app stores.
• Ensure smooth rollout and adoption of the mobile app, manage pre and post implementation activities, conduct training and commercialization sessions with client service partners and coverage teams.
• Work closely with commercialization and support centre product teams to manage the mobile app artefacts, ensure that materials are up to date and relevant based on latest developments.
• Maintain close working relationship with Tech team (dev, support) to resolve defects/issues relating to mobile app.
• Engage actively with the product, implementation & client management, legal, compliance, operations and sales teams to create awareness of the app features and encourage a participative attitude to elicit business and client participation and ensure overall success of the mobile app delivery. Our Ideal Candidate
• Self-starter with initiative
• Possess relevant working experience (Scrum Product Owner and/ or Design Thinking, AGILE methodology certifications would be preferred)
• Familiar with digital and mobile development and trends with an eye for details and appreciation of design thinking / human centre design principles.
• Proven experience in online/mobile banking product development with good understanding of the digital payment capabilities / ecosystems.
• Must demonstrate strong analytical, problem solving, communication skills. Able to think out of the box.
• Proficient in presentation deck preparation (using pptx and other visual tools)
• Team player and work well under pressure and with deadlines
💡 Quick Summary
Seeking a career-building opportunity? The Product Owner| Mobile position is now open for candidates interested in the Bank Jobs sector. This role in Bangalore offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.