Job Description
Credit cards squad is responsible to manage E2E user journey's on new age mobile app and netbanking. Not only limited to the user experience arising out of UI/UX but also focusing and continuously increasing the offline and online features. E2E integration & automation is the key since we believe a mobile app or net-banking is digital bank in itself.
This role will be challenging w.r.t. understanding of user behavior and aims at delivering continuous value to the customers across channels
Primary KRAs include:
Product/Feature backlog mgmt.
Delivery prioritization
Customer engagement funnels
Business funnels
Squad level cost & Efficiency mgmt.
Productivity & capacity mgmt.
UI/UX & accessibility
Bugs backlog mgmt.
PO signoff
Delivery & internal impediments
Campaign enablement
Customer comm. enablement
Fintech & partnerships
Customer communications
Spearheading Fintechs & partnerships
Other KRA include:
1. Defining the vision - Research Fintechs, Banking, ecom and other leading apps to find the best fit experience for customers in all tech and non-tech aspects
2. Manage product backlog - Define, detail and prioritize the product backlog across the financial year with a quantitative and qualitative view on value being delivered periodically
3. Owning the development and quality - Owning and running the squad from finance to delivery and support to research
Preferred certifications : Agile Scrumaster, Agile Product Owner, Business analyst, etc
💡 Quick Summary
Seeking a career-building opportunity? The Product Owner|Digital Platforms position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
