Product Support Representative

💰 $3,840 - $6,144 (Est.) 📍 Long Beach

Job Description

ALL IN ON A REWARDING CAREER AT INLAND


The PSR is a commission-based position with on-target earning potential of $85,000 - $100,000 per year.

US BENEFITS PACKAGE

Our employees receive a generous benefits package including:
Medical
Dental
Vision
Prescription benefits
401k with employer matching program
Flexible Savings Account
Health Savings Account (available with some medical programs)
Long Term and Short-Term Disability
Life Insurance and Accidental Death and Dismemberment Insurance
Paid Time Off
On-going training opportunities
THE OPPORTUNITY

The Product Support Representative (Outside Parts Salesperson – Truck Parts Sales) is a sales leader in heavy truck parts sales and will be responsible for developing, maintaining and enhancing maximum parts department profitability and sales volumes of assigned accounts within a designated territory. In this outside sales position, you will call on customers, introduce products and promotions and provide superior customer service to all accounts in your territory. This position requires knowledge of heavy truck parts, commercial truck shop operations and/or experience in a truck dealership as parts technician/parts counterperson.

YOUR RESPONSIBILITIES
Develop and achieves maximum sales volumes consistent with sales projections for assigned accounts
Provide value added services with consistent customer visits
Conduct new (cold) sales calls on a weekly basis
Monitor operations of assigned accounts, offers advice and assistance when required in areas such as inventory control, available services, new products and/or product enhancements
Conduct sales calls with assigned accounts to introduce new products and promotions
Provide superior customer service to all accounts
Plan territory coverage and manages time consistent with expectations of management
Complete customer call report with weekly summary of results
Control personal expenses within the approved budget and submits weekly expense reports
Investigate and refers customer issues to the appropriate Department Manager and/or General Manager
Assist counter personnel with orders, deliveries and customer inquiries
WHAT WE LOOK FOR
High school diploma or general education degree (GED)
Qualification as a truck Parts Journeyperson preferred
Three years related experience and/or training; or equivalent combination of education and experience.
Knowledge of heavy truck parts and accessories, commercial truck shop operations and/or experience in a truck dealership as parts technician/parts counterperson required.
Excellent sales skills, preferably in a related field
Proficient in Microsoft Word and Excel.
Strong organizational skills
Must have valid Driver’s License
Strong business ethics with a professional approach at all times
Inland Kenworth is an industry leader in the heavy-duty truck sales, service, and parts marketplace. When we say we’re ALL IN, we mean we’re all in on you and your career.

We are a great place to work—with competitive pay and benefits, mentorship, growth opportunities, and a culture that prioritizes teamwork, safety, and community support. With over 1,700 employees across 44 locations in North America, we provide exciting employment opportunities that can drive your future growth.

Join us at Inland Kenworth and go ALL IN on a career that has it all.

This position is located at our parts retail location in Long Beach, CA.

keywords: parts sales, truck parts sales, outside parts sales, parts journeyperson, HD truck parts, parts and accessories, aftermarket, parts warranty

INLANDIND

💡 Quick Summary

Seeking a career-building opportunity? The Product Support Representative position is now open for candidates interested in the Counter Sales Jobs sector. This role in Long Beach offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.

Sponsored

Job Details

Company Name: Inland Kenworth

Frequently Asked Questions

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The expected salary for Product Support Representative in Long Beach is $3,840 - $6,144 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Product Support Representative is an on-site position based in Long Beach. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Product Support Representative. Previous experience in Counter Sales Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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