Job Description
Job Description:
Job Title - Technology Service Analyst
Location - Pune
Corp. Title: Associate
Job Description Summary
You will be joining the Production Management team. We work alongside front office business users to address their queries and ensure the software systems they use are running correctly. We work closely with development teams to maintain and improve stability in the Rates and Credit applications used by traders. We ensure that we teams have the tools and training to be self-sufficient in improving production stability.
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Key Roles & Responsibilities
This is essentially a Front Office application support role, moving into more of the DevOps domain.
We're looking for a Technology / Engineering Graduate candidate with 4 – + years of experience in the financial industry, preferably Investment Banking Fixed Income Rates & Credit.
Must be familiar with UNIX, SQL, Python Scripting, and Monitoring tools such as Geneos
Someone with good problem-solving skills, good verbal and written comms skills, ability to work under pressure to restore service to our traders,
Ability to manage incidents independently as well as working together in a local team and wider regional team
Capability to flick between break/fix, and proactive tasks & projects
• Enhance Geneos monitoring to improve the monitoring of production processes
• Build python scripts for application tooling and Geneos monitoring
• Working with the development team to automate manual support processes
• Provide strong incident management during outages to improve recovery time
• Analysis of incidents to identify underlying trends and focus areas
• Supporting the design and development of standard process to eliminate pain points, issues and root causes of current Production Management processes.
• Facilitate industry-standard Root Cause Analysis (RCA) exercises as a result of critical incidents and initiating the Problem Management cycle
• Interact directly with IT leaders, managers and key stakeholders to proactively communicate status on active major incidents or
Job Title - Technology Service Analyst
Location - Pune
Corp. Title: Associate
Job Description Summary
You will be joining the Production Management team. We work alongside front office business users to address their queries and ensure the software systems they use are running correctly. We work closely with development teams to maintain and improve stability in the Rates and Credit applications used by traders. We ensure that we teams have the tools and training to be self-sufficient in improving production stability.
What we'll offer you
As part of our flexible scheme, here are just some of the benefits that you'll enjoy
• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Flexible working arrangements
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above
Key Roles & Responsibilities
This is essentially a Front Office application support role, moving into more of the DevOps domain.
We're looking for a Technology / Engineering Graduate candidate with 4 – + years of experience in the financial industry, preferably Investment Banking Fixed Income Rates & Credit.
Must be familiar with UNIX, SQL, Python Scripting, and Monitoring tools such as Geneos
Someone with good problem-solving skills, good verbal and written comms skills, ability to work under pressure to restore service to our traders,
Ability to manage incidents independently as well as working together in a local team and wider regional team
Capability to flick between break/fix, and proactive tasks & projects
• Enhance Geneos monitoring to improve the monitoring of production processes
• Build python scripts for application tooling and Geneos monitoring
• Working with the development team to automate manual support processes
• Provide strong incident management during outages to improve recovery time
• Analysis of incidents to identify underlying trends and focus areas
• Supporting the design and development of standard process to eliminate pain points, issues and root causes of current Production Management processes.
• Facilitate industry-standard Root Cause Analysis (RCA) exercises as a result of critical incidents and initiating the Problem Management cycle
• Interact directly with IT leaders, managers and key stakeholders to proactively communicate status on active major incidents or
💡 Quick Summary
Seeking a career-building opportunity? The Production Engineer position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
