Job Description
Production Support Engineer (Java) - Assistant Vice President
Job ID: R0393971
Full/Part-Time: Full-time
Regular/Temporary: Regular
Listed: 2026-07-07
Location: Cary
Position Overview
Job Title Production Support Engineer (Java)
Corporate Title Assistant Vice President
Location Cary, NC
Who we are
In short – an essential part of Deutsche Bank’s technology solution, developing applications for key business areas.
Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.
Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here .
Overview
You will be operating within Corporate Bank Production as a Production Support Engineer in Client Access & Services domain. Client Access & Services, serves the critical client facing applications categorized under Payment Initiation, Account Services and Client Centric Technology. Team provides 24x7 support and follows ‘follow the sun’ model to provide exceptional and timebound services to the clients.
Our objective at Corporate Bank Production is to consistently strive to make production better which ensures promising End to End experience for our Corporate Clients running their daily Cash Management Business through various access channels. We also implement, encourage, and invest in building Engineering culture in our daily activities to achieve the wider objectives and our strategy leads to attain reduced number of issues, provide faster resolution on issues, and safe-guard any changes being made on our production environment, across all domains at Corporate Bank.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model with up to 60% work from home, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days, a commitment to Corporate Social Responsibility
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Access to a strong network of Communities of Practice connecting you to colleagues with shared interests and values
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits, Educational resources, matching gift and volunteer programs
What You’ll Do
Partner with, and influence, stakeholders globally from development, infrastructure and production on risk identification, remediation solutions, and managing change conflicts to build momentum in optimizing the processes, platforms across Production
Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them
Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues
Ensure all the Business queries are handled on priority within agreed Service Level Agreements (SLA) to ensure application stability
Manage SLO for Faster Resolution and Fewer Incident for the Production Application Stability
Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams
Skills You’ll Need
Bachelor’s degree or equivalent required
Deep understanding of application Support and/or Development and complex Information Technology (IT) infrastructure (UNIX, Database, Middleware, Cloud, Message Queue (MQ) etc.)
Exposure in Kafka, Kubernetes and microservices based on Java
Experience in application performance monitoring tools – Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M)
Experience of supporting complex application and infrastructure domains
Skills That Will Help You Excel
Excellent troubleshooting, problem-solving skills
Excellent communication skills, both written and verbal, with attention to detail
Ability to work in virtual teams and in matrix structures
Global Transaction Banking Experience is a plus
Experience on applications running on Google Cloud
Expectations
It is the Bank’s expectation that employees hired into this role will work in the Cary office in accordance with the Bank’s hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Cary is $100,000 to $142,250 . Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice, please email [email protected] .
#LI-HYBRID
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view "Deutsche Bank’s Equal Opportunity Policy Statement" and the following notices: "EEOC Know Your Rights" ; "Employee Rights and Responsibilities under the Family and Medical Leave Act" ; and "Employee Polygraph Protection Act" .
Job ID: R0393971
Full/Part-Time: Full-time
Regular/Temporary: Regular
Listed: 2026-07-07
Location: Cary
Position Overview
Job Title Production Support Engineer (Java)
Corporate Title Assistant Vice President
Location Cary, NC
Who we are
In short – an essential part of Deutsche Bank’s technology solution, developing applications for key business areas.
Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.
Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here .
Overview
You will be operating within Corporate Bank Production as a Production Support Engineer in Client Access & Services domain. Client Access & Services, serves the critical client facing applications categorized under Payment Initiation, Account Services and Client Centric Technology. Team provides 24x7 support and follows ‘follow the sun’ model to provide exceptional and timebound services to the clients.
Our objective at Corporate Bank Production is to consistently strive to make production better which ensures promising End to End experience for our Corporate Clients running their daily Cash Management Business through various access channels. We also implement, encourage, and invest in building Engineering culture in our daily activities to achieve the wider objectives and our strategy leads to attain reduced number of issues, provide faster resolution on issues, and safe-guard any changes being made on our production environment, across all domains at Corporate Bank.
What We Offer You
A diverse and inclusive environment that embraces change, innovation, and collaboration
A hybrid working model with up to 60% work from home, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days, a commitment to Corporate Social Responsibility
Employee Resource Groups support an inclusive workplace for everyone and promote community engagement
Access to a strong network of Communities of Practice connecting you to colleagues with shared interests and values
Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits, Educational resources, matching gift and volunteer programs
What You’ll Do
Partner with, and influence, stakeholders globally from development, infrastructure and production on risk identification, remediation solutions, and managing change conflicts to build momentum in optimizing the processes, platforms across Production
Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them
Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues
Ensure all the Business queries are handled on priority within agreed Service Level Agreements (SLA) to ensure application stability
Manage SLO for Faster Resolution and Fewer Incident for the Production Application Stability
Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams
Skills You’ll Need
Bachelor’s degree or equivalent required
Deep understanding of application Support and/or Development and complex Information Technology (IT) infrastructure (UNIX, Database, Middleware, Cloud, Message Queue (MQ) etc.)
Exposure in Kafka, Kubernetes and microservices based on Java
Experience in application performance monitoring tools – Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M)
Experience of supporting complex application and infrastructure domains
Skills That Will Help You Excel
Excellent troubleshooting, problem-solving skills
Excellent communication skills, both written and verbal, with attention to detail
Ability to work in virtual teams and in matrix structures
Global Transaction Banking Experience is a plus
Experience on applications running on Google Cloud
Expectations
It is the Bank’s expectation that employees hired into this role will work in the Cary office in accordance with the Bank’s hybrid working model.
Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in Cary is $100,000 to $142,250 . Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
Deutsche Bank Benefits
At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!
Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life
The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice, please email [email protected] .
#LI-HYBRID
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view "Deutsche Bank’s Equal Opportunity Policy Statement" and the following notices: "EEOC Know Your Rights" ; "Employee Rights and Responsibilities under the Family and Medical Leave Act" ; and "Employee Polygraph Protection Act" .
💡 Quick Summary
Seeking a career-building opportunity? The Production Support Engineer (Java) - Assistant Vice President position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Cary offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
