Production Support Engineer (Java) - Assistant Vice President

Place of work Cary
Contract type Full-time
Start date -
Salary $100,000 - $142,250 a year

Job details

Job description, work day and responsibilities

Production Support Engineer (Java) - Assistant Vice President
Job ID: R0393971
Full/Part-Time: Full-time

Regular/Temporary: Regular
Listed: 2025-07-07

Location: Cary

Position Overview
Job Title Production Support Engineer (Java)

Corporate Title Assistant Vice President

Location Cary, NC

Who we are

In short – an essential part of Deutsche Bank’s technology solution, developing applications for key business areas.

Our Technologists drive Cloud, Cyber and business technology strategy while transforming it within a robust, hands-on engineering culture. Learning is a key element of our people strategy, and we have a variety of options for you to develop professionally. Our approach to the future of work champions flexibility and is rooted in the understanding that there have been dramatic shifts in the ways we work.

Having first established a presence in the Americas in the 19th century, Deutsche Bank opened its US technology center in Cary, North Carolina in 2009. Learn more about us here .

Overview

You will be operating within Corporate Bank Production as a Production Support Engineer in Client Access & Services domain. Client Access & Services, serves the critical client facing applications categorized under Payment Initiation, Account Services and Client Centric Technology. Team provides 24x7 support and follows ‘follow the sun’ model to provide exceptional and timebound services to the clients.

Our objective at Corporate Bank Production is to consistently strive to make production better which ensures promising End to End experience for our Corporate Clients running their daily Cash Management Business through various access channels. We also implement, encourage, and invest in building Engineering culture in our daily activities to achieve the wider objectives and our strategy leads to attain reduced number of issues, provide faster resolution on issues, and safe-guard any changes being made on our production environment, across all domains at Corporate Bank.

What We Offer You

A diverse and inclusive environment that embraces change, innovation, and collaboration

A hybrid working model with up to 60% work from home, allowing for in-office / work from home flexibility, generous vacation, personal and volunteer days, a commitment to Corporate Social Responsibility

Employee Resource Groups support an inclusive workplace for everyone and promote community engagement

Access to a strong network of Communities of Practice connecting you to colleagues with shared interests and values

Competitive compensation packages including health and wellbeing benefits, retirement savings plans, parental leave, and family building benefits, Educational resources, matching gift and volunteer programs

What You’ll Do

Partner with, and influence, stakeholders globally from development, infrastructure and production on risk identification, remediation solutions, and managing change conflicts to build momentum in optimizing the processes, platforms across Production

Develop a Continuous Service Improvement approach to resolve IT failings, drive efficiencies and remove repetition to streamline support activities, reduce risk, and improve system availability by understanding emerging trends and proactively addressing them

Carry out technical analysis of the Production platform to identify and remediate performance and resiliency issues

Ensure all the Business queries are handled on priority within agreed Service Level Agreements (SLA) to ensure application stability

Manage SLO for Faster Resolution and Fewer Incident for the Production Application Stability

Responsible for day-to-day engineering support delivery task, using data and analytics, drive a reduction in technical debt across the production environment with development and infrastructure teams

Skills You’ll Need

Bachelor’s degree or equivalent required

Deep understanding of application Support and/or Development and complex Information Technology (IT) infrastructure (UNIX, Database, Middleware, Cloud, Message Queue (MQ) etc.)

Exposure in Kafka, Kubernetes and microservices based on Java

Experience in application performance monitoring tools – Geneos, Splunk, Grafana & New Relic, Scheduling Tools (Control-M)

Experience of supporting complex application and infrastructure domains

Skills That Will Help You Excel

Excellent troubleshooting, problem-solving skills

Excellent communication skills, both written and verbal, with attention to detail

Ability to work in virtual teams and in matrix structures

Global Transaction Banking Experience is a plus

Experience on applications running on Google Cloud

Expectations

It is the Bank’s expectation that employees hired into this role will work in the Cary office in accordance with the Bank’s hybrid working model.

Deutsche Bank provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.

The salary range for this position in Cary is $100,000 to $142,250 . Actual salaries may be based on a number of factors including, but not limited to, a candidate’s skill set, experience, education, work location and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.

Deutsche Bank Benefits

At Deutsche Bank, we recognize that our benefit programs have a profound impact on our colleagues. That’s why we are focused on providing benefits and perks that enable our colleagues to live authentically and be their whole selves, at every stage of life. We provide access to physical, emotional, and financial wellness benefits that allow our colleagues to stay financially secure and strike balance between work and home. Click here to learn more!

Learn more about your life at Deutsche Bank through the eyes of our current employees https://careers.db.com/life

The California Consumer Privacy Act outlines how companies can use personal information. If you are interested in receiving a copy of Deutsche Bank’s California Privacy Notice, please email HR.Direct@DB.com .

#LI-HYBRID

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.
We welcome applications from all people and promote a positive, fair and inclusive work environment.



Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law. Click these links to view "Deutsche Bank’s Equal Opportunity Policy Statement" and the following notices: "EEOC Know Your Rights" ; "Employee Rights and Responsibilities under the Family and Medical Leave Act" ; and "Employee Polygraph Protection Act" .

The position is suitable for candidates with education

This position is suitable for fresh graduate

Company address

United States
North Carolina
Cary
Show on map Get directions
Company Name: Deutsche Bank
You will be redirected to another website to apply.
Offer ID: #1182780, Published: 3 days ago, Company registered: 2 months ago

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