Job Description
From 8 to 13 year(s) of experience
₹ Not Disclosed by Recruiter
Mumbai
or
Job Description
Roles and Responsibilities
Key Responsibilities:
Manage production technical support for issues logged by user and other customer support
units
Perform jobs like incident analysis / review, impact analysis of critical issues, detailed
technical analysis of complex issues
Periodic review of systems and interfaces and document all these in KDB (knowledge
database)
Performing analysis of tickets and repeated incidents raised and work on reducing repeated
tickets and incidents
Role:BFSI, Investments & Trading - Other
Salary: Not Disclosed by Recruiter
Industry:Banking
Department:BFSI, Investments & Trading
Role Category:BFSI, Investments & Trading - Other
Employment Type:Full Time, Permanent
Key Skills
Customer SupportImpact AnalysisTransaction ProcessingTechnical SupportProduction ManagementTechnical AnalysisProduction Support
Education
UG:Any Graduate
Company Profile
SKILLVENTORY
Leading RPO !
Recruiter Name:Riya Dave
Contact Company:SKILLVENTORY
Telephone:887180+555
💡 Quick Summary
Seeking a career-building opportunity? The Production Support |Transaction Processing| with leading Bank position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
