Job Description
JOB LEVEL
P30
EMPLOYEE ROLE
Individual Contributor
Job Summary
The Program Manager is responsible for leading complex, multi-track client engagements from initiation through successful delivery. This role requires strong program and project management expertise, a solid technical foundation, and proven experience driving large-scale digital transformation initiatives. The Program Manager will collaborate closely with cross-functional teams - including sales, engineering, product, creative, and strategy - to deliver high-quality solutions, with a focus on implementing Adobe Experience Platform (AEP) and related services.
Key Responsibilities
• Program & Project Leadership
• Manage integrated, multi-track projects and large-scale programs.
• Oversee project estimation, resourcing, and delivery planning.
• Define and enforce governance, processes, and scope management.
• Drive execution to ensure on-time, on-budget, high-quality delivery.
• Client & Stakeholder Management
• Serve as the primary point of contact for client executives and stakeholders.
• Build strong peer-level client relationships, managing expectations, negotiations, and escalations.
• Ensure high levels of client satisfaction through proactive engagement and communication.
• Team Leadership & Collaboration
• Lead diverse, globally distributed teams of 15+ across marketing, technology, creative, and production functions.
• Provide clear objectives, direction, and motivation to maximize team performance.
• Foster a collaborative and accountable work environment.
• Risk & Quality Management
• Identify, assess, and mitigate risks and issues across projects and programs.
• Establish quality standards and continuously apply lessons learned.
• Promote best practices in project management and delivery.
• Business Development Support
• Partner with sales and account leadership on new business opportunities.
• Contribute to solution design, proposals, and program roadmaps for future engagements.
• Qualifications
• Bachelor’s degree or equivalent professional experience required.
• 10–14 years of progressive project/program management experience
• Demonstrated success managing end-to-end project lifecycles, from business development to delivery.
• Extensive client management experience, including executive-level relationship management and negotiations.
• Strong expertise in Agile methodologies
• Proven ability to lead large, diverse teams in dynamic, globally distributed environments.
• Excellent communication, organizational, and leadership skills.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
P30
EMPLOYEE ROLE
Individual Contributor
Job Summary
The Program Manager is responsible for leading complex, multi-track client engagements from initiation through successful delivery. This role requires strong program and project management expertise, a solid technical foundation, and proven experience driving large-scale digital transformation initiatives. The Program Manager will collaborate closely with cross-functional teams - including sales, engineering, product, creative, and strategy - to deliver high-quality solutions, with a focus on implementing Adobe Experience Platform (AEP) and related services.
Key Responsibilities
• Program & Project Leadership
• Manage integrated, multi-track projects and large-scale programs.
• Oversee project estimation, resourcing, and delivery planning.
• Define and enforce governance, processes, and scope management.
• Drive execution to ensure on-time, on-budget, high-quality delivery.
• Client & Stakeholder Management
• Serve as the primary point of contact for client executives and stakeholders.
• Build strong peer-level client relationships, managing expectations, negotiations, and escalations.
• Ensure high levels of client satisfaction through proactive engagement and communication.
• Team Leadership & Collaboration
• Lead diverse, globally distributed teams of 15+ across marketing, technology, creative, and production functions.
• Provide clear objectives, direction, and motivation to maximize team performance.
• Foster a collaborative and accountable work environment.
• Risk & Quality Management
• Identify, assess, and mitigate risks and issues across projects and programs.
• Establish quality standards and continuously apply lessons learned.
• Promote best practices in project management and delivery.
• Business Development Support
• Partner with sales and account leadership on new business opportunities.
• Contribute to solution design, proposals, and program roadmaps for future engagements.
• Qualifications
• Bachelor’s degree or equivalent professional experience required.
• 10–14 years of progressive project/program management experience
• Demonstrated success managing end-to-end project lifecycles, from business development to delivery.
• Extensive client management experience, including executive-level relationship management and negotiations.
• Strong expertise in Agile methodologies
• Proven ability to lead large, diverse teams in dynamic, globally distributed environments.
• Excellent communication, organizational, and leadership skills.
Internal Opportunities
Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!
Put your best foot forward:
1. Update your Resume/CV and Workday profile – don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.
2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.
3. Check out these tips to help you prep for interviews.
4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.
Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.
💡 Quick Summary
Seeking a career-building opportunity? The Program Manager - Services position is now open for candidates interested in the Office Assistant Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
