Job Description
We're Civica and we make software that helps deliver critical services for citizens all around the world. From local to state government, to education, to health and care, over 5,000 public bodies across the globe use our software to help provide critical services to over 100 million citizens.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you will love this opportunity as Program Manager at Civica
We are seeking a seasoned Program Manager (Software Delivery) with a strong background in external customer interactions for our Education sector. This position requires leading, influencing, and collaborating closely with implementation specialists and project managers to ensure the success of both our customers and our business.
This role requires effective relationship management with internal and external customers, focusing on proactive collaboration and communication. You will address stakeholder needs to meet organisational goals and oversee potential risks affecting operations and projects.
Keen to find out more about our Education? Follow the link to find out more about what you'll be working on Education and Learning Management Platform
Requirements
What you will do to be successful in this role
Proven customer facing experience as a Program Manager in software delivery, preferably within the education or government sector
Experience working on software delivery projects
Strong understanding of project management methodologies and best practices (e.g., Agile, PRINCE2, PMP)
Demonstrated ability to manage multiple software projects simultaneously, delivering on time and within budget
Excellent leadership and team management skills, with the ability to motivate and guide diverse teams
Strong analytical and problem-solving skills, with a keen attention to detail
Exceptional communication and interpersonal skills, capable of building relationships with clients and stakeholders
Drive a culture of continuous improvement in software delivery practices
Willingness to travel as needed for client engagements and project requirements
Benefits
Why you'll love working with us.
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - Flexible work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, ****** orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.
Our aspiration is to be a GovTech champion everywhere we work around the globe, supporting the needs of citizens and those that serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point on our journey to realise that aspiration.
As a company, we're passionate about what we do and the citizens we help to serve. If you too would like to help champion the use of technology in public services, to improve outcomes for citizens and public sector organisations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve growth in your career whilst making a real difference to people and communities.
Why you will love this opportunity as Program Manager at Civica
We are seeking a seasoned Program Manager (Software Delivery) with a strong background in external customer interactions for our Education sector. This position requires leading, influencing, and collaborating closely with implementation specialists and project managers to ensure the success of both our customers and our business.
This role requires effective relationship management with internal and external customers, focusing on proactive collaboration and communication. You will address stakeholder needs to meet organisational goals and oversee potential risks affecting operations and projects.
Keen to find out more about our Education? Follow the link to find out more about what you'll be working on Education and Learning Management Platform
Requirements
What you will do to be successful in this role
Proven customer facing experience as a Program Manager in software delivery, preferably within the education or government sector
Experience working on software delivery projects
Strong understanding of project management methodologies and best practices (e.g., Agile, PRINCE2, PMP)
Demonstrated ability to manage multiple software projects simultaneously, delivering on time and within budget
Excellent leadership and team management skills, with the ability to motivate and guide diverse teams
Strong analytical and problem-solving skills, with a keen attention to detail
Exceptional communication and interpersonal skills, capable of building relationships with clients and stakeholders
Drive a culture of continuous improvement in software delivery practices
Willingness to travel as needed for client engagements and project requirements
Benefits
Why you'll love working with us.
We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect:
We're all different - and we love this about us.
We provide an inclusive, safe, and welcoming environment to all Civicans, new and old Focus on learning- there are heaps of opportunities to enable you to grow and be your best.
Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
Flexible Work - Flexible work - we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you.
We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, ****** orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. We are working hard to increase the diversity of our team wherever we can, and we actively encourage everyone to consider becoming a part of it. We are especially keen to receive applications from Aboriginal and Torres Strait Islander peoples of Australia.
💡 Quick Summary
Seeking a career-building opportunity? The Program Manager |Software Delivery| | Education |P552 position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
