Job Description
Serco is a place where you can grow
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.
You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:
Hybrid working model with flexibility to work from home and onsite at Kohuora, South Auckland
Comprehensive training and development opportunities
Access to employee wellbeing programs and support
Competitive starting salary of $85,849 with room for growth
Inclusive and diverse team culture that embraces your individuality
Full-time, permanent role with a global organisation
Make an impact at Serco
As a Programme Facilitator in the Programmes and Interventions team, reporting to the Programmes & Interventions Manager, you’ll make a positive impact by delivering life-changing rehabilitation programmes to men at Kohuora Auckland South Corrections Facility. You’ll play a critical role in motivating and empowering participants to make meaningful change, with a strong focus on better outcomes for Māori. You'll work collaboratively in a supportive team that’s passionate about making a difference.
As a Programme Facilitator in the Programmes and Interventions team, you’ll make a positive impact by:
Planning, preparing and delivering evidence-based rehabilitative programmes
Motivating and encouraging prisoners to take ownership of their rehabilitation
Acting as a pro-social role model, demonstrating ethical and reflective practice
Supporting better outcomes for Māori through culturally responsive facilitation
Collaborating with case management, custodial and support services teams
Upholding safety, wellbeing and compliance standards in a secure environment
Serco is a place for you
You could be a great fit if you have:
Formal qualifications in psychology, counselling, psychotherapy, criminology, social work or other related studies. Adult learning training or facilitation is an advantage
Experience delivering group programmes/interventions; being certified to deliver Department of Corrections rehabilitation programmes is an advantage
A proven track record of planning and preparing programme sessions and monitoring progress to enable optimal participation and effective learning to the men in our care
An ability to collaborate with colleagues, particularly in the areas of programme delivery, case management and custodial services
The ability to demonstrate the highest levels of personal integrity, ethical behaviour, learning quickly and being open to reflective practice and receiving feedback
Experience in confidently and professionally networking both internally and externally
A commitment to better outcomes for Māori and an appreciation for the partnership principles in the te Tiriti o Waitangi
In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.
Are you ready to do important work that really matters?
Serco opened Kohuora Auckland South Corrections Facility in Wiri, South Auckland in 2015, extending its portfolio in Asia Pacific. It is a state-of-the-art facility, operated on behalf of the New Zealand Department of Corrections. We provide a safe and secure environment for over 900 male prisoners, with a strategic focus on better outcomes for Māori.
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.
Impact a better future at Serco
Your impact makes a meaningful difference, and we're committed to supporting your professional and personal goals.
You’ll also have access to flexible benefits designed to support your wellbeing and growth, including:
Hybrid working model with flexibility to work from home and onsite at Kohuora, South Auckland
Comprehensive training and development opportunities
Access to employee wellbeing programs and support
Competitive starting salary of $85,849 with room for growth
Inclusive and diverse team culture that embraces your individuality
Full-time, permanent role with a global organisation
Make an impact at Serco
As a Programme Facilitator in the Programmes and Interventions team, reporting to the Programmes & Interventions Manager, you’ll make a positive impact by delivering life-changing rehabilitation programmes to men at Kohuora Auckland South Corrections Facility. You’ll play a critical role in motivating and empowering participants to make meaningful change, with a strong focus on better outcomes for Māori. You'll work collaboratively in a supportive team that’s passionate about making a difference.
As a Programme Facilitator in the Programmes and Interventions team, you’ll make a positive impact by:
Planning, preparing and delivering evidence-based rehabilitative programmes
Motivating and encouraging prisoners to take ownership of their rehabilitation
Acting as a pro-social role model, demonstrating ethical and reflective practice
Supporting better outcomes for Māori through culturally responsive facilitation
Collaborating with case management, custodial and support services teams
Upholding safety, wellbeing and compliance standards in a secure environment
Serco is a place for you
You could be a great fit if you have:
Formal qualifications in psychology, counselling, psychotherapy, criminology, social work or other related studies. Adult learning training or facilitation is an advantage
Experience delivering group programmes/interventions; being certified to deliver Department of Corrections rehabilitation programmes is an advantage
A proven track record of planning and preparing programme sessions and monitoring progress to enable optimal participation and effective learning to the men in our care
An ability to collaborate with colleagues, particularly in the areas of programme delivery, case management and custodial services
The ability to demonstrate the highest levels of personal integrity, ethical behaviour, learning quickly and being open to reflective practice and receiving feedback
Experience in confidently and professionally networking both internally and externally
A commitment to better outcomes for Māori and an appreciation for the partnership principles in the te Tiriti o Waitangi
In joining us, you’ll be part of a highly supportive culture with trusted leaders that will help you achieve your goals. Here, you will appreciate a flexible approach to work-life that comes with working at a company with long-term government-backed contracts.
Are you ready to do important work that really matters?
Serco opened Kohuora Auckland South Corrections Facility in Wiri, South Auckland in 2015, extending its portfolio in Asia Pacific. It is a state-of-the-art facility, operated on behalf of the New Zealand Department of Corrections. We provide a safe and secure environment for over 900 male prisoners, with a strategic focus on better outcomes for Māori.
At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world’s most urgent and complex challenges.
We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability.
Impact a better future at Serco
💡 Quick Summary
Seeking a career-building opportunity? The Programme Facilitator position is now open for candidates interested in the Education Jobs sector. This role in Wiri offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Education Jobs is a plus.
