Programme Manager - National Events, Feedback and Risk Management System (NERMS)

💰 $3,800 - $6,080 (Est.) 📍 Auckland

Job Description

Fixed term for 12 months
Location: Flexible
Health New Zealand | Te Whatu Ora is the country's largest employer, delivering universal public healthcare to 5 million New Zealanders.
We provide essential hospital, specialist, and community health services across 80+ locations from large urban centres to rural towns and remote communities.

Our goal is to improve health outcomes for all New Zealanders by delivering equitable, accessible and innovative care.

About the Role

We are looking for a Programme Manager to join the Quality and Patient Safety team. The Programme Manager will lead the planning and delivery of the National Events, Feedback and Risk Management System Programme | Te Tumu Aroturuki ā-Motu.

This role drives the delivery of the programme by working closely with a programme team, stakeholders and leadership across Health NZ, ensuring efficient and effective delivery on the agreed programme scope, with a positive change experience for the workforce.

Critical to the role is leading the transition from existing digital systems to a single national system for managing safety events, feedback and risk affecting patients, staff and the public across Health NZ. This will support an improved visibility of risk and harm, enable trend analysis, and strengthen quality improvement and learning across the system.

About the Team/Service/ Location

The Programme Manager will report to the National Director - Planning, Funding & Outcomes, with a dotted line to the National Chief, Quality and Patient Safety. The role will work in collaboration with Quality and Patient Safety, Occupational Health & Safety and Organisational Resilience, Risk Management, and Digital Services teams.

About you

You are someone able to provide effective and efficient management, operational guidance, and leadership. You are committed to creating an environment that empowers our employees to continually learn and evolve, enabling them to deliver responsive and trusted services.

A relevant tertiary or professional qualification
A formal project management qualification or equivalent experience
Needs to draw on extensive experience in varied environments, stretching over a minimum of 5 years including:
Experience and knowledge of the health system, strategies and priorities
Experience and knowledge of programme and project methodologies
Demonstrated experience of successful programme and project delivery from conceptualisation through to delivery including on time, and within scope and budget
Working for Health New Zealand

Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.

How to Apply

To apply please click “apply now.” All applications must be submitted through our online careers' portal by Thursday, 16 April 2026. If you have any questions about the role, please contact Anesha Pillay at Anesha.Pillay@TeWhatuOra.govt.nz

Whilst Health New Zealand is undergoing change affected employees will be given preference and priority for this position.

💡 Quick Summary

Seeking a career-building opportunity? The Programme Manager - National Events, Feedback and Risk Management System (NERMS) position is now open for candidates interested in the Event Management Jobs sector. This role in Auckland offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.

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Job Details

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Frequently Asked Questions

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The expected salary for Programme Manager - National Events, Feedback and Risk Management System (NERMS) in Auckland is $3,800 - $6,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Programme Manager - National Events, Feedback and Risk Management System (NERMS) is an on-site position based in Auckland. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Programme Manager - National Events, Feedback and Risk Management System (NERMS). Previous experience in Event Management Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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