Job Description
NA
Qualification:
Science / Engineering graduate
Responsibility:
1 Requirement Analysis:
a Understanding the functional aspects of the clients’ requirement
2 Efficient Task Execution:
a Raise clarifications / issues / concerns regarding work output to the lead on time
• b Adherence to schedule / timelines.
• c Maintain effective working relationship (Interpersonal) with team members and supervisors.
• d Adhere to Organization policies and procedures.
• e Participate in project and organization initiatives led by the Delivery leadership.
• f Ensure appropriate classification and prioritization of tasks.
• g Comply with defined process during task execution.
• h Provide periodic task level updates as required.
3 Documentation:
a Assisting in creating documentations about client specific applications, project specific processes and workflows
b Creating application specific reports Eg:
SLA KPI reports, performance aspects:
number of transactions processed per day, no of successful transactions etc
4 Participation in Calls/Status reporting:
a Participating in daily standup calls and weekly calls
• b Participating in creation of Weekly and Monthly reports to Clients.
5 Learning / Training:
a Understanding details of the quality processes and practices followed in the project from different sources
• b Going through Project specific documents and bootcamps to learn about client application suites, technology stacks used in the client environment and client specific processes and tools(like Quality Center, JIRA).
• c Attend any Knowledge Transition sessions conducted within the project to gain proficiency in project level knowledge.
• d Completing the domain / technical / project relation training and certifications.
Must Have Skills
• Salesforce Customization
• Salesforce Configuration
Qualification:
Science / Engineering graduate
Responsibility:
1 Requirement Analysis:
a Understanding the functional aspects of the clients’ requirement
2 Efficient Task Execution:
a Raise clarifications / issues / concerns regarding work output to the lead on time
• b Adherence to schedule / timelines.
• c Maintain effective working relationship (Interpersonal) with team members and supervisors.
• d Adhere to Organization policies and procedures.
• e Participate in project and organization initiatives led by the Delivery leadership.
• f Ensure appropriate classification and prioritization of tasks.
• g Comply with defined process during task execution.
• h Provide periodic task level updates as required.
3 Documentation:
a Assisting in creating documentations about client specific applications, project specific processes and workflows
b Creating application specific reports Eg:
SLA KPI reports, performance aspects:
number of transactions processed per day, no of successful transactions etc
4 Participation in Calls/Status reporting:
a Participating in daily standup calls and weekly calls
• b Participating in creation of Weekly and Monthly reports to Clients.
5 Learning / Training:
a Understanding details of the quality processes and practices followed in the project from different sources
• b Going through Project specific documents and bootcamps to learn about client application suites, technology stacks used in the client environment and client specific processes and tools(like Quality Center, JIRA).
• c Attend any Knowledge Transition sessions conducted within the project to gain proficiency in project level knowledge.
• d Completing the domain / technical / project relation training and certifications.
Must Have Skills
• Salesforce Customization
• Salesforce Configuration
💡 Quick Summary
Seeking a career-building opportunity? The Programmer Analyst Trainee position is now open for candidates interested in the Remote Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
